Customer reviews from govee.com
Govee - 200ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.4
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
580
4 Stars
98
3 Stars
42
2 Stars
35
1 Star
60
88%of customers recommend this product.
(
519 out of
592)
Customer Reviews for Govee - 200ft Black Permanent Outdoor String Lights Pro
Posted by: Renee A
Verified Purchase:Yes
I was excited for these lights and they were great, until they stopped working. I had them installed because getting up to the roof was too high for us. They stoped working and Govee said they couldn’t ship us out a replacement or parts but refunded the money for the lights. However now I am stuck with permanent lights that don’t work. Huge waste of money and time. Very disappointing and I won’t buy anything from this brand again.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Steam
Verified Purchase:Yes
Hreat product
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Tdougherty5433
Verified Purchase:Yes
This product was easy to install, adds color and personality to our home, and brings compliments from the neighbors!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Gerry
Verified Purchase:Yes
So far so good and the lights look great. I’m still trying to learn the App so I would have a lot more options.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Dragonslayer
Verified Purchase:Yes
Good product.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Business Owner
Verified Purchase:Yes
This product was great. Easy to use and install. With lots of different settings.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: J
Verified Purchase:Yes
The lights worked for about three weeks, not the wires have shorts and do not work.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Amy D
Verified Purchase:Yes
Love how they look and installed easily however within 1 week the lights stopped working and now only able to use half of the lights.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com