Customer reviews from govee.com
Govee - 200ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.3
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
584
4 Stars
98
3 Stars
42
2 Stars
36
1 Star
61
87%of customers recommend this product.
(
523 out of
598)
Customer Reviews for Govee - 200ft Black Permanent Outdoor String Lights Pro
Customer Rating
3
Disappointed
on December 22, 2024
Posted by: Coolatte
Purchased to use during Christmas but the product failed to turn on. Paid an electrician to install and when the time came to turn on and connect via the Govee Home app, nothing. Hours of troubleshooting. Seems like the control box. Emailed, called, ticket opened. Rapid replacement and not one communication to ensure a replacement would be sent. If these lights were not already attached to my home I would probably just returned for a refund and took a loss on the labor.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Christian N.
Verified Purchase:Yes
Easy installation, great product and app makes it even better of a product
Written by a customer while visiting govee.com
Posted by: Madspeed
Verified Purchase:Yes
Love the Govee Permanent Outdoor Lights Pro. Have purchased 3 sets now!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Alejandro
Verified Purchase:Yes
Good lights little expensive but you are paying for the tech… soon they should be available at lower price
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Gene
Verified Purchase:Yes
Lights come on a different color than whats set on the App.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Chris L.
Verified Purchase:Yes
Great Product, Bright Lights, Excellent Presentation
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
3
Great product but Beware of the double sided tape!
on December 22, 2024
Posted by: Wes M
Verified Purchase:Yes
Overall the lights are great however the vht tape is absolutely terrible almost everyone fell off and the proper cleaning procedures were used during installation ended up going a different securing method and seems to be doing well
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Jeremy
Verified Purchase:Yes
Wonderful lights, easy to install, and great app. My only complaint is that even after cleaning the surface, about 25% of my lights fell off after a week so I had so buy screw in brackets for each light. Now I have full confidence but had hoped for more permanent mounting for permanent lights.
I would recommend this to a friend!
Written by a customer while visiting govee.com