Unwilling to replace controller. Want me to replace all my lights on my house in northern Minnesota in December. Only thing not working is the controller. Now my 6 and 2 year old have no lights for Christmas.
These govee pro lights were easy to install, bring a totally new dimension to our porch and patio. The app is easy to use with many scenes and presets to choose from. I am quite impressed with this product
Great lights but some are falling off in just 2 months
on September 3, 2024
Posted by: Aseem
from Kansas City, Missouri, United States
The lights themselves are awesome but they are falling off now in many places
Response from govee.comBy Govee, September 3, 2024
Thank you for your feedback. We apologize for any inconvenience caused by the lights falling off. Our team is continuously working to improve the durability of our products. Please reach out to our customer service team for a resolution. We value your support and hope to make your experience better. Thank you.
Falling from the roof after installation, the glue is not good at all. I paid an installer because my house is 2 story and now because of quality it looks really bad
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
The brackets don't come with this order it comes with Sticker film and it takes forever to get the brackets
No, I would not recommend this to a friend.
Written by a customer while visiting govee.com
Customer Rating
5
Wish there were more length options!
on September 3, 2024
Posted by: Anonymous
from Waterloo, Iowa, United States
Right up front, we are so happy with these. They look incredible and install was easy. We just Installed a100ft run, and I wish we had another 50! It would've been great to have a 150ft and a 50ft option when buying. 100ft covers the front of the house, but our garage is left in the dark. We would need exactly 50 more feet to finish the garage side. Alas, there are no 50ft options when purchasing. I would hate to buy another 100ft and wast half of it. Other than that, these things are sick! So happy, and the install was a synch!