Customer reviews from govee.com
Govee - 200ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.4
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
580
4 Stars
98
3 Stars
42
2 Stars
35
1 Star
60
88%of customers recommend this product.
(
519 out of
592)
Customer Reviews for Govee - 200ft Black Permanent Outdoor String Lights Pro
Posted by: SciFi Howy
Verified Purchase:Yes
I'm so pleased with the results of the Govee Permanent Outdoor Lights Pro installation. It was a lot of work, I 3D printed clips to attach them to my house, and it's all been very much worth it. Since then I've added Govee Dots, Icicles, Curtains, pathway, yard puck lights, projectors, and motion/presence sensors and started using the light show box as well.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Jeff W.
Verified Purchase:Yes
These are great lights only thing I wished was different was that they came with clips or something to hold the lights on as the 3M tape is known to lose its stickiness over time.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Kim
Verified Purchase:Yes
I bought better mounting clips than were provided. Each light needed to be secured individually and it was a time consuming project. Don’t plan on the adhesive holding, that isn’t going to be permanent.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: NC
Verified Purchase:Yes
I love the features and how they look. I was not at all impressed with support though. I reached out becuase I needed additional connectors and an extension and not only do they not have a way to sell parts, they did not even get back to me when I asked if there are 3rd party suppliers that have compatible connections. It is not reasonable to expect the kit to cover all scenarios and home layouts, so it just bad business.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve our service quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: gedeyenite
Verified Purchase:Yes
I hoped the pro model would have brackets to affix the lights and the 3M tape. While the tape is excellent, I live in Colorado Springs, where the sun shines intensely 350 days a year, and the temperature swings from day to night can be 40° or more.
My neighbor's Elite model came with nice brackets, while mine only came with wire clips. So, while I used those everywhere I could (note that there are not enough for every light on the string), I would prefer the nice brackets with the top-end model.
Otherwise, these are awesome. The Govee app needs a better "Apple" version. It is a little convoluted, and the lexicon used is a little odd. More Apple-like polish and less of a tacky Android app would be nice.
I like all the Govee products I have, including the heaters that were recently recalled. Unfortunately, they were reliable via HOOBS into HomeKit. Now I have to hack some Dreos into my ecosystem.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
3
Product is Nice but epic failure on the power HW
on December 12, 2024
Posted by: Steve
Verified Purchase:Yes
Purchase and delivery was prompt. However a week in the lights turned off. Support was responsive and are suppose to send me out a replacement controller and power supply though not exactly sure what they will send and when as the support reply was not as formal, felt like was some spam response. Replied back with some suggestions on how to make a customer feel comfortable to provide requested information and a complete understanding of what they are sending and a tracking number will be useful. Well it’s been about 4 days and hadn’t received the replacement. In parallel, researched online for the issue I was having with blinking power adapter light, turned out quite a few having it. Ordered a generic dc adapter online with spec output and received in two days and working fine while I wait for my replacement. We’ll see!
On flip side, lights look great, app requires getting use to as there are a lot of features that take some trial and error time. Suggest getting aftermarket mounts (as I did from other reviews) when installing as quite a pain to ladder up on two story homes with big peaks to install and you only want to do that once. Love the pro as the splicing was easy and love the ability to cut wherever and insert end caps…for the 200ft would love to have some extra extensions as you can be limited depending how many cuts you make.
We’ll see how things go, didn’t use up all my 200ft just yet. Will probably extend it thru side and back of house in spring…we’ll see if it the 200ft limitation includes all the extensions they include!
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Matt W.
Verified Purchase:Yes
Love my Govee Pro lights! Super easy to install with mounts I purchased online. Saved 11K by going with Govee over Jellyfish!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: The Mrs
Verified Purchase:Yes
These lights make my home SPARKLE!
I would recommend this to a friend!
Written by a customer while visiting govee.com