Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Touch Screen Snapdragon X Plus 32 GB - Glacier silver aluminum
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Touch Screen Snapdragon X Plus 32 GB - Glacier silver aluminum
Customer Rating
5
Slim, crystal clear screen, fast start up, long ba
on October 23, 2025
Posted by: junew23_9844
[This review was collected as part of a promotion.] I just wanted to share how pleased I am with the HP | Qualcomm Omnibook 5.
At first I was unsure about it's performance because of the Snapdragon ® X processor but I needn't have worried. The amazing speed it turns on and then logs you in using the eye retina feature to open your user account instead of putting a password in is phenomenal, programmes open up fast too. The crystal clear 16in screen is plenty big enough, the whole laptop is so thin and light, and the battery lasts for ages, I'd been using it for 2 hours and it had hardly gone down. Oh and I nearly forgot to tell you that the price is very reasonable and affordable. Well that just about wraps up my review, I would highly recommend.
At first I was unsure about it's performance because of the Snapdragon ® X processor but I needn't have worried. The amazing speed it turns on and then logs you in using the eye retina feature to open your user account instead of putting a password in is phenomenal, programmes open up fast too. The crystal clear 16in screen is plenty big enough, the whole laptop is so thin and light, and the battery lasts for ages, I'd been using it for 2 hours and it had hardly gone down. Oh and I nearly forgot to tell you that the price is very reasonable and affordable. Well that just about wraps up my review, I would highly recommend.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Phenomenal is exactly the word we’re going for! 💙 It’s brilliant to hear that any worries about the Snapdragon® X processor vanished the moment you powered it on.
We’re thrilled that the eye retina login and the speed of your programmes are making such an impression. It sounds like the combination of that 16-inch screen and the 'lasts for ages' battery is exactly what you needed. Cheers!
We’re thrilled that the eye retina login and the speed of your programmes are making such an impression. It sounds like the combination of that 16-inch screen and the 'lasts for ages' battery is exactly what you needed. Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Slim, lightweight and quick
on October 21, 2025
Posted by: suzanneu_7566
[This review was collected as part of a promotion.] So far, I cannot find a negative point about this laptop. It is very sleek, around the size of my thumbnail which makes portability easy. It is very light. The battery lasts for ages, even if it is on standby and it is not turned off. Charging time is quick and easy with the supplied power cord. Really like the eye retina scanning to unlock the laptop. Camera can be easily switched on or off by sliding the camera at the top. It is quick and easy to use. Keys light up for good accessibility. A great laptop so far.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It sounds like you’ve found a winner! 💙 It's brilliant to hear the OmniBook 5 is ticking every box for you.
We're thrilled the lightweight design and Windows Hello login are so seamless. It's also great to know the battery and quick charging are keeping up with your pace. Features like the physical camera slider and backlit keys really do make a difference for everyday use, Cheers!
We're thrilled the lightweight design and Windows Hello login are so seamless. It's also great to know the battery and quick charging are keeping up with your pace. Features like the physical camera slider and backlit keys really do make a difference for everyday use, Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Phenomenal performance
on September 27, 2025
Posted by: tallias_5058
[This review was collected as part of a promotion.] This laptop is absolutely fantastic. Not only the graphics and its super speed with no lagging performance.. Its battery life is phenomenal lasts so long. The size of the laptop is perfect. Great for gaming, watching videos, office work, university and even just browsing the internet! Next Gen AI with OLED makes it a perfect elite experience. I would rate this laptop as exceptional and a must have for any one who loves quality. HP is a win for me!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
What an absolute win! It is brilliant to hear the OmniBook 5 is delivering the "elite experience" you were looking for, from university work to gaming.
We’re thrilled the Next Gen AI and OLED display provide such "phenomenal" battery life and lag-free performance. It sounds like the perfect all-rounder!
We’re thrilled the Next Gen AI and OLED display provide such "phenomenal" battery life and lag-free performance. It sounds like the perfect all-rounder!
Written by a customer while visiting hp.com
Customer Rating
5
Lightweight laptop that handles work, gaming and A
on September 21, 2025
Posted by: emzalot_4372
[This review was collected as part of a promotion.] Really impressed with this laptop. It looks sleek, thin, and lightweight but still feels solid. It runs on Windows 11 and handles apps like Microsoft Teams, Word, Outlook, and Excel really smoothly, even with several tabs open at once. The 1080p picture quality on YouTube is great - bright and sharp, and the OLED screen makes videos look really smooth, even in fast action scenes.
I didn’t buy it for gaming, but I’ve tried Roblox, Call of Duty, and Elder Scrolls, and they all played brilliantly with no lag or glitches. I was especially impressed with Call of Duty — even during the fast shooting action sequences, the graphics were super smooth and responsive, which I didn’t expect from such a slim laptop. The sound is good too, even though the speakers are on the bottom. You get one USB-A port (handy for a mouse) and two USB-C ports for everything else.
The AI features built into the Snapdragon X16 really stand out, helping apps run more efficiently, optimizing performance, and speeding up tasks with minimal battery impact. It’s easy to access at any time using the dedicated AI button, which lets you ask questions, get instant answers, and analyze files directly on your device as well as troubleshooting.
The battery easily lasts all day, which makes it perfect for students or anyone who needs a reliable laptop to carry around.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s brilliant to hear the OmniBook 5 is shattering expectations with "super smooth" performance, even in Call of Duty.
We’re thrilled the OLED screen is making your apps look sharp and that the Snapdragon® X AI features are keeping things efficient. It sounds like the perfect "all-day" companion for everything from AI analysis to gaming on the go. Glad that USB-A port is coming in handy for your mouse!
We’re thrilled the OLED screen is making your apps look sharp and that the Snapdragon® X AI features are keeping things efficient. It sounds like the perfect "all-day" companion for everything from AI analysis to gaming on the go. Glad that USB-A port is coming in handy for your mouse!
Written by a customer while visiting hp.com
Customer Rating
5
I have to mention the long lasting battery.
on September 21, 2025
Posted by: LukasC
[This review was collected as part of a promotion.] HP Omni book 5 offers the best value for money. Starting with the smooth matt casing which is solid and will protect my laptop to last for years. During the work with a multiple tabs and programs open I can't notice any performance slowdown. Finally I have to mention the long lasting battery. I highly recommend this laptop.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It is fantastic to know that the OmniBook 5 is hitting that sweet spot of performance and value for you! 💙
We’re thrilled that the solid matt casing gives you that long-term peace of mind, and that the long-lasting battery is standing up to your multitasking across all those tabs and programs. It sounds like you’ve found a durable workhorse that’s ready for years of service. Cheers!
We’re thrilled that the solid matt casing gives you that long-term peace of mind, and that the long-lasting battery is standing up to your multitasking across all those tabs and programs. It sounds like you’ve found a durable workhorse that’s ready for years of service. Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop
on September 18, 2025
Posted by: nicolaa50_3342
[This review was collected as part of a promotion.] I love the larger screen, it allows for watching films when working away. The laptop is sleek in design. It was really easy to set up initially. The battery life is brilliant, I seem to rarely have to charge it. Its great for school work.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It is wonderful to hear that the OmniBook 5 has become your go-to for both schoolwork and winding down with a film! 💙
We are so glad the larger screen and sleek design are making those trips away from home much more enjoyable. It’s also great to know the brilliant battery life is living up to its reputation- there’s nothing better than a laptop that rarely needs to be tethered to a wall! It sounds like you've found the perfect balance of productivity and entertainment.
We are so glad the larger screen and sleek design are making those trips away from home much more enjoyable. It’s also great to know the brilliant battery life is living up to its reputation- there’s nothing better than a laptop that rarely needs to be tethered to a wall! It sounds like you've found the perfect balance of productivity and entertainment.
Written by a customer while visiting hp.com
Customer Rating
4
I am not disappointed
on September 12, 2025
Posted by: PhilipS
[This review was collected as part of a promotion.] I bought this because I was reliant on my work laptop all the time. I wanted my own laptop to keep photos, music tabs, and to do my guitar lessons. In terms of screen size, as I don’t intend on carrying around I opted for the larger screen.
First off, the laptop itself is sleek in design, it looks really nice. The initial set up is very easy as the instructions are very straight forward to follow and it did not take long at all. I’m new to Windows 11 so that took a bit of getting used to, but once I got by that, personalising the laptop was very easy to pick up. When you log on it loads up very quick which is a bonus.
I use this for guitar lessons, and can say the sound is clear, and the video is very sharp; the larger screen helps with the video call for sure.
In terms of ports, there are 2 usb-c’s that can be used as inputs and outputs (1 for a charger if using plugged in), if you need to have more connections or connect a monitor there are universal hubs that can be sourced, this is something I have personally done myself. I feel the laptop could have done with an HDMI, but it’s not a show stopper.
Last, but not least, the battery - I’ve not used it a great deal without the charger being plugged in, but so far it appears to hold a good charge. For me and what I use it for, overall this laptop is great, only let down for is the minimal amount of ports, but that’s easy remedied.
First off, the laptop itself is sleek in design, it looks really nice. The initial set up is very easy as the instructions are very straight forward to follow and it did not take long at all. I’m new to Windows 11 so that took a bit of getting used to, but once I got by that, personalising the laptop was very easy to pick up. When you log on it loads up very quick which is a bonus.
I use this for guitar lessons, and can say the sound is clear, and the video is very sharp; the larger screen helps with the video call for sure.
In terms of ports, there are 2 usb-c’s that can be used as inputs and outputs (1 for a charger if using plugged in), if you need to have more connections or connect a monitor there are universal hubs that can be sourced, this is something I have personally done myself. I feel the laptop could have done with an HDMI, but it’s not a show stopper.
Last, but not least, the battery - I’ve not used it a great deal without the charger being plugged in, but so far it appears to hold a good charge. For me and what I use it for, overall this laptop is great, only let down for is the minimal amount of ports, but that’s easy remedied.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Philips! We're happy to hear the OmniBook 5 is hitting the right notes for your guitar lessons!
We’re thrilled the sharp video and clear sound are making your virtual sessions more immersive. It’s great you found a way around the port selection with a universal hub; while we kept the design sleek, we appreciate the feedback on the HDMI. Sounds like you’ve already mastered Windows 11 and have your setup exactly where you want it!
We’re thrilled the sharp video and clear sound are making your virtual sessions more immersive. It’s great you found a way around the port selection with a universal hub; while we kept the design sleek, we appreciate the feedback on the HDMI. Sounds like you’ve already mastered Windows 11 and have your setup exactly where you want it!
Written by a customer while visiting hp.com
Customer Rating
5
Great battery life, great picture and sound. Fast
on September 12, 2025
Posted by: NinaS
[This review was collected as part of a promotion.] This is a great laptop. It has everything I need at home. The speed is great. Battery lasts and lasts. I've set up to my tv and watched downloaded films from USB and the connection is flawless. Also used hardly any battery. The display size and color quality is beautiful. Nice vibrant colors. I have played games downloaded steam and game play is great. No problems at all. Has pretty much everything you could ask for when using for work at home or office. It is very sturdy and robust, but light enough to carry in a laptop bag. The sound quality is very good. Very happy with this laptop. A great buy in my opinion.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Nina! 💙 It is spot on to hear the OmniBook 5 is ticking every box for your home and office needs.
We’re delighted you’re enjoying a flawless connection to your TV and that the battery barely budged during your film marathon. Whether you’re gaming on Steam or handling a workday, the vibrant OLED and sturdy, light build make it a truly versatile bit of kit. Sounds like the perfect "all-rounder"!
We’re delighted you’re enjoying a flawless connection to your TV and that the battery barely budged during your film marathon. Whether you’re gaming on Steam or handling a workday, the vibrant OLED and sturdy, light build make it a truly versatile bit of kit. Sounds like the perfect "all-rounder"!
Written by a customer while visiting hp.com