Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Touch Screen Snapdragon X Plus 32 GB - Glacier silver aluminum
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Touch Screen Snapdragon X Plus 32 GB - Glacier silver aluminum
Customer Rating
5
The laptop is quick and easy to use.Setup instructions were clear as well.
on October 20, 2026
Posted by: Abasiodiong Ukpong
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: ALAN C
Verified Purchase:Yes
Laptop appears to be a solid bit of machinery
Nice picture but having been used of windows 7 then 10. Im finding the upgrade a bit of a handful.its doing all I need but its to early to give an honest review overall.Trying to connect printer via WiFi find bit of a struggle. Give me a couple of months when I should have s better perspective of the laptop
Nice picture but having been used of windows 7 then 10. Im finding the upgrade a bit of a handful.its doing all I need but its to early to give an honest review overall.Trying to connect printer via WiFi find bit of a struggle. Give me a couple of months when I should have s better perspective of the laptop
Response from hp.comBy Emily, HP Customer Experience, October 19, 2026
Alan, thank you for sharing your feedback. We're pleased to hear you're enjoying the display quality and that the laptop is meeting your needs so far. We understand that transitioning from earlier versions of Windows can take some time, and we're sorry to hear you've experienced difficulties connecting your printer via Wi‑Fi. If you need assistance, our HP Support team would be happy to help with setup and connectivity at: https://support.hp.com/gb-en/contact/laptop-serial-number. We appreciate your comments and hope you'll continue to enjoy your OmniBook 5 as you become more familiar with it.
Written by a customer while visiting hp.com
Posted by: Dominic
Verified Purchase:Yes
This is fast and quiet
Written by a customer while visiting hp.com
Posted by: Dale
Verified Purchase:Yes
Well made, fast and works perfectly. Will recommend.
Written by a customer while visiting hp.com
Posted by: Barnes
Verified Purchase:Yes
On set up,several functions did not work properly.
It required a full reset to achieve correct functionality.
Works well now.
It required a full reset to achieve correct functionality.
Works well now.
Response from hp.comBy Emily, HP Customer Experience, October 30, 2026
Hi Barnes, thanks for sharing your experience! We’re sorry the initial setup wasn’t as smooth as it should have been, but we’re glad to hear your OmniBook 5 is now working well after the reset. We appreciate your feedback.
Written by a customer while visiting hp.com
Posted by: Addison Ross
Verified Purchase:Yes
Copes with everthing without breaking a sweat. Impressive power and the screen is fabulous.
Written by a customer while visiting hp.com
Customer Rating
3
I assume I this need time to explore the device.
on September 3, 2026
Posted by: Wolay
Verified Purchase:Yes
I bought this laptop nearly a month now. Whilst I love the OLED display and the memory size. I have experienced limitations in the files it can open. There are no ports for HDMI cable.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, September 22, 2026
Wolay, thank you for sharing your early impressions of the OmniBook 5. We're delighted to hear you're enjoying the OLED display and generous memory, though we understand your concerns about file compatibility and the lack of a built-in HDMI port. Many customers use a USB-C to HDMI adapter for external displays, but we'd be happy to help with any file-opening issues you're experiencing through our support team. We appreciate the balanced feedback and hope you'll continue to discover features that enhance your experience with the device.
Written by a customer while visiting hp.com
Posted by: ChristineB1
from West Sussex
Verified Purchase:Yes
I have had this for a few weeks now and I am very pleased with it. I am 71 and wanted a simple replacement for my old Windows 10 laptop. My son helped me set it up and I am more than happy with it.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, August 18, 2026
Hi Christine, thank you for your 5-star review! We're pleased to hear that your HP OmniBook 5 has been an easy transition from your previous Windows 10 laptop and that you're enjoying using it. We appreciate you choosing HP. 💙
Written by a customer while visiting hp.com