Customer reviews from hp.com
HP - Essential Laptop Computer 14" HD Intel N-series 4 GB memory;64 GB eMMC - Jet black
Average customer rating
3.6 out of 5
3.6
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
5
30%of customers recommend this product. 
(
3 out of 10
)
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Customer Reviews for HP - Essential Laptop Computer 14" HD Intel N-series 4 GB memory;64 GB eMMC - Jet black
Customer Rating
1 out of 5
1
Would not buy again.
on April 10, 2026
Posted by: Steve R…….
from Inlet Beach, FL
Verified Purchase:Yes
Very slow.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Slow slow slow
on April 2, 2026
Posted by: Mmmarcia
from Itasca IL
Verified Purchase:Yes
Lightweight and easy for travel
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Laptop 💻
on December 17, 2025
Posted by: Anonymous
Verified Purchase:Yes
It Works Good
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Slow
on October 7, 2025
Posted by: Emily N
from Missouri
Verified Purchase:Yes
Very slow and can't have more than 2 tabs open before it starts freezing up
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Basic
on August 1, 2025
Posted by: Les00
Verified Purchase:Yes
Regret purchasing. Performance extremely disappointing and having to replace.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
4.2 out of 5
4.2
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