Customer reviews from hp.com
HP - essential laptop computer 14" hd n-series 4 gb memory;64 gb emmc - Black
Average customer rating
3.6
(
19
Reviews)
Rating breakdown
19
reviews
5 Stars
9
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
4
14%
of customers recommend this product.
(
1
out of
7
)
Best Buy Privacy Policy
Customer Reviews for HP - essential laptop computer 14" hd n-series 4 gb memory;64 gb emmc - Black
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Laptop
on
April 24, 2026
Posted by:
Lazara
Verified Purchase:
Yes
The laptop is too slow, I open a site and it takes forever to open. Just not fast enough.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Slow
on
October 7, 2025
Posted by:
Emily N
from
Missouri
Verified Purchase:
Yes
Very slow and can't have more than 2 tabs open before it starts freezing up
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Basic
on
August 1, 2025
Posted by:
Les00
Verified Purchase:
Yes
Regret purchasing. Performance extremely disappointing and having to replace.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Slow slow slow
on
April 2, 2026
Posted by:
Mmmarcia
from
Itasca IL
Verified Purchase:
Yes
Lightweight and easy for travel
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Would not buy again.
on
April 10, 2026
Posted by:
Steve R…….
from
Inlet Beach, FL
Verified Purchase:
Yes
Very slow.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
HP Laptop 💻
on
December 17, 2025
Posted by:
Anonymous
Verified Purchase:
Yes
It Works Good
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
New HP laptop
on
May 4, 2026
Posted by:
JoJo Riley
Verified Purchase:
Yes
Fine product at a very affordable price.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (
12
) ratings-only reviews
Overall Customer Rating
4.2