Customer reviews from hp.com
HP - Essential All-in-One Computer 27" FHD AMD Ryzen AI 7, 16 GB;512 GB SSD - Jet black
Average customer rating
4 out of 5
4
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
30
4 Stars
7
3 Stars
3
2 Stars
6
1 Star
5
67%of customers recommend this product. 
(
10 out of 15
)
Best Buy Privacy Policy
Customer Reviews for HP - Essential All-in-One Computer 27" FHD AMD Ryzen AI 7, 16 GB;512 GB SSD - Jet black
Customer Rating
2 out of 5
2
OS sucks
on May 18, 2024
Posted by: Philip17635
from colorado
Verified Purchase:Yes
HP not bad as you can ignore most of their add on. And I realize that HP is not responsible for windows 11 except that it is the only way it is sold. After two weeks I am still battling all the malware and ads windows loads this computer with. HP would earn my praise if they would only sell a 'clean' version of windows. But probably not possible.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Security is overwhelming
on November 13, 2023
Posted by: Tom 1234 F
from Florida
Verified Purchase:Yes
Start up security baffled me.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
no longer own, returned
on November 11, 2025
Posted by: dogwashdc
from Washington DC
Verified Purchase:Yes
Unfortunately, this pc did not work for me
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very fast
on January 18, 2026
Posted by: DVBrennan
from Martinez California
Verified Purchase:Yes
I got this AIO PC as a gift for a family member.
They like the nice size of the display and how fast it loads pages from the internet.
Setup was a bit challenging as we were going from an XP PC to Windows 11, some file transfer had to be done manually, other than that setup was straight forward.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to set up and use
on November 12, 2023
Posted by: Gonealoha
Verified Purchase:Yes
Easy to set up and use
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
new computer
on May 15, 2024
Posted by: garyc351
from michigan
Verified Purchase:Yes
super fast great buy
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
OVERALL GREAT HP IS OUTSTANDING COMPUTERS
on January 6, 2026
Posted by: Anonymous
Verified Purchase:Yes
STAND COULD BE BETTER DESIGN
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Quality
on January 20, 2026
Posted by: Georgerfam
Verified Purchase:Yes
Keyboard and mouse seem cheap compared previous all in one HP purchased.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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