Customer Reviews for Henckels - Solution 14-pc Self-Sharpening Knife Block Set - Brown
Customer Rating
5
Great value
on June 18, 2025
Posted by: MichelleR
from Hughesville, Pa
I’ve owned my knives for about 3 years and I love them. The only thing I hate is I’ve lost 2 of the steak knives and there doesn’t seem to be an exact match for a replacement.
I would recommend this to a friend!
Response from HENCKELSBy Consumer Relations, June 19, 2025
Thank you for your review and your positive feedback. We appreciate your loyalty to our Brand and that you took the time to write to us. We are sorry to hear about your lost Steak Knives. Your satisfaction is our highest priority. Rest assured, we’ll be reaching out to provide a positive solution.
I have been a chef for the last 40 years and have always used Henckels from the beginning. I love these knives. This new set I bought were cheaper so I guess you get what you pay for. But theses knives are not as sturdy, less heft, and put together with less attention. I guess I should have just bought them individually.
Response from HENCKELSBy Consumer Relations, May 12, 2026
Thank you for sharing your feedback with us.
We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.