Customer reviews from HENCKELS
Henckels - Solution 14-pc Self-Sharpening Knife Block Set - Brown
Average customer rating
4.4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Henckels - Solution 14-pc Self-Sharpening Knife Block Set - Brown
Posted by: Gmam
Verified Purchase:Yes
Am enjoying having knives that actually cut ! Happy with them so far.
Written by a customer while visiting HENCKELS
Posted by: Joel
Verified Purchase:Yes
I have been a chef for the last 40 years and have always used Henckels from the beginning. I love these knives. This new set I bought were cheaper so I guess you get what you pay for. But theses knives are not as sturdy, less heft, and put together with less attention. I guess I should have just bought them individually.
Response from HENCKELSBy Consumer Relations, May 12, 2026
Thank you for sharing your feedback with us.
We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
Written by a customer while visiting HENCKELS
Customer Rating
5
Great value
on June 18, 2025
Posted by: MichelleR
from Hughesville, Pa
I’ve owned my knives for about 3 years and I love them. The only thing I hate is I’ve lost 2 of the steak knives and there doesn’t seem to be an exact match for a replacement.
I would recommend this to a friend!
Response from HENCKELSBy Consumer Relations, June 19, 2025
Thank you for your review and your positive feedback.
We appreciate your loyalty to our Brand and that you took the time to write to us.
We are sorry to hear about your lost Steak Knives. Your satisfaction is our highest priority. Rest assured, we’ll be reaching out to provide a positive solution.
We appreciate your loyalty to our Brand and that you took the time to write to us.
We are sorry to hear about your lost Steak Knives. Your satisfaction is our highest priority. Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting HENCKELS
Customer Rating
1
Terrible Quality and no Warranty
on March 7, 2025
Posted by: Gustavo_peres
I bought this knifes and after 3 months of regular use in a home kitchen the cables are faded, and the blading are rusting. I asked for replacement, but it was denied saying the detergent I am using is not adequate. I have several knives set, most of them chipper than this one, never have faced issues like this. The quality is bad, and the company does not cover the warranty, be advised.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, March 10, 2025
Thank you for your review and for sharing your feedback. We are sorry to hear about your experience. At Zwilling our Knives are crafted with high quality materials, and proper care is essential to maintain their longevity. Our warranty covers defects in manufacturing processes and materials; however, it does not extend to damage resulting from regular use, misuse, or care practices that are not aligned with our guidelines. We recommend following the Use & Care guidelines provided with your set to prevent rusting and fading. This includes ensuring the knives are thoroughly dried after washing and avoiding prolonged exposure to moisture. Regarding the handles fading, regular dish soap should not cause issues. However, some detergents contain harsh chemicals that may impact the finish. Should you have any further questions or concerns, please don’t hesitate to contact us.
Here is our link: https://www.zwilling.com/us/magazine/support-center.html We are here for you!
Here is our link: https://www.zwilling.com/us/magazine/support-center.html We are here for you!
Written by a customer while visiting HENCKELS
Customer Rating
4
good quality
on March 1, 2025
Posted by: Scott42749
Frequency of use:Daily
would have given a 5 but pairing knife did not fit well in slot, seemed loose. This was a gift. The knives feel good in the hand. Very good quality.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
Great knife set
on November 11, 2024
Posted by: GoHeels24
Frequency of use:Daily
Sharp blades, balanced feel, convenient sharpeners built into knife block. Very happy with product
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
on October 11, 2024
Posted by: RichYSU
It is great. A fine product. Thanks for making such a fine product.
Written by a customer while visiting HENCKELS
Customer Rating
5
Quality knife set
on October 7, 2024
Posted by: Amcdonald6802
Frequency of use:Daily
This is a quality knife set. I really like that the sharp, non-serrated knives have an automatic sharpener built into the block.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS