Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
106
4 Stars
12
3 Stars
8
2 Stars
9
1 Star
21
80%of customers recommend this product.
(
97 out of
121)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Posted by: Jack Russel
from somewhere florida
Verified Purchase:Yes
I find this to be a great phone. Very lightweight and for me the battery lasts all day and is at 30% at night. It could use another speaker but i use fancy headphones anyway so its ok. Excellent phone, no regrets at all coming from s23 ultra.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Young at heart
from Colorado
Verified Purchase:Yes
I love this phone ,color is perfect I have really bad arthritis in my hands and this phone is very easy for me to hold
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Thank you for sharing your thoughts on your sky blue iPhone Air. It is great to hear that the color is perfect for you and that the design makes the phone comfortable and easy to hold.
We truly appreciate you taking the time to share your feedback.
We truly appreciate you taking the time to share your feedback.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent thread and great article about the history
Written by a customer while visiting ATT.com
Posted by: Landyn B
Verified Purchase:Yes
Excellent phone I think. Time will tell.
Written by a customer while visiting ATT.com
Posted by: theDcoy
from Portland OR
Verified Purchase:Yes
I went from a pro max to an Air and love it! It’s a bit smaller but being thinner and lighter, it’s a perfect fit for my t-shirt pockets! Just wish is was waterproof
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jieair
Verified Purchase:Yes
It’s slow and it turning off and on
Response from ATT.comBy AT&T CARE - Pablo, July 22, 2026
Hello, Jieair. We are glad to hear that you love the design of your new iPhone Air. However, we are sorry to learn your phone is not giving you its intended performance. We understand how frustrating continuous power cycling can be, and we apologize for this hassle.
Sometimes, a quick refresh does the trick. Please try these simple steps:
1️⃣Reset your network settings: This can clear out background connection issues. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note: This will remove saved Wi-Fi networks, so you will need to reconnect afterward).
2️⃣Check for iOS updates: Software updates often include vital system performance fixes. Go to Settings > General > Software Update.
3️⃣Toggle Airplane Mode: Turning it on for 10 seconds and then off again can force a fresh connection to our network tower.
If your device continues to reboot, please bring your proof of purchase to your nearest AT&T store for a hardware inspection. Full exchange policies are available here:
🔗https://www.att.com/support/article/wireless/KM1044996/
If you ever need help with your AT&T account or service in the future, just drop us a DM on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) for the fastest assistance.
Thank you for being part of our AT&T family!
Sometimes, a quick refresh does the trick. Please try these simple steps:
1️⃣Reset your network settings: This can clear out background connection issues. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note: This will remove saved Wi-Fi networks, so you will need to reconnect afterward).
2️⃣Check for iOS updates: Software updates often include vital system performance fixes. Go to Settings > General > Software Update.
3️⃣Toggle Airplane Mode: Turning it on for 10 seconds and then off again can force a fresh connection to our network tower.
If your device continues to reboot, please bring your proof of purchase to your nearest AT&T store for a hardware inspection. Full exchange policies are available here:
🔗https://www.att.com/support/article/wireless/KM1044996/
If you ever need help with your AT&T account or service in the future, just drop us a DM on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) for the fastest assistance.
Thank you for being part of our AT&T family!
Written by a customer while visiting ATT.com
Posted by: am77777
from Los Angeles, CA
Verified Purchase:Yes
Love the larger screen, light weight and thin form. Hard to go back to a regular phone, they feel bricks now.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
on July 3, 2026
Posted by: Jayjay12
This phone is best iPhone I ever had bro hands down whoever said anything bad about it is hating bad just reach out to me I can be ambassador for your business
Written by a customer while visiting ATT.com