Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1 out of 5
4.1
(156 Reviews)
Open Ratings Snapshot
Rating breakdown 156 reviews
5 Stars
106
4 Stars
12
3 Stars
8
2 Stars
9
1 Star
21
80%of customers recommend this product. 
(
97 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Great phone
on November 27, 2025
Posted by: iPhone22
Verified Purchase:Yes
Phone is the best phone ever I love it so much well my wife does it's goodm
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 Air
on November 23, 2025
Posted by: Anonymous
from Olympia, WA
Verified Purchase:Yes
Best iPhone I've owned. The small size makes it easy to keep in pockets. Seems very durable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Piece of the future
on November 22, 2025
Posted by: Anonymous
Verified Purchase:Yes
The future of apple and mobile phones. Just disappointed there won’t be a second generation most likely due to sales numbers and apple moving towards a foldable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
iPhone Air is sweet!
on November 21, 2025
Posted by: AirDaddyO
from Earth
Verified Purchase:Yes
Nice phone! My only peeve: The side button for the ring/silence makes it way too easy to accidentally mute the ringer when pulling or placing in your pocket. Maybe there's a way to change that button in the settings?
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 17, 2025
We appreciate you sharing your thoughts and experience on the iPhone Air. We're glad to hear that you're enjoying it. It really is a sleek and powerful device! The side ring/ silence button getting switched accidentally can be bit frustrating and irritating at the same, while the physical switch cannot be disabled, we are here to help you explore the device settings and find ways where we can adjust how your phone responds to the switch or use software-based controls like Focus modes to avoid missed calls. You can also visit this link: https://www.att.com/device-support/index/9006095/Apple/iPhoneAir where you can get to learn more about your device features and settings.

Here are some steps you can use to avoid accidental muting of the ringer on your iPhone Air, you can adjust the settings to prevent the side button from mutes the ringer. Here are some steps to follow:
1.Adjust the Ring/Silent Switch: If your iPhone Air has a Ring/Silent switch, ensure it is set to the "on" position to allow the ringer to play sounds.
2.Enable Change with Buttons: Go to Settings > Sounds & Haptics and enable the "Change with Buttons" option. This will allow the volume buttons to control the ringer volume.
3.Use the Action Button: If your iPhone Air has the Action button, you can customize it to perform a silent mode action. Long-press the Action button to mute or unmute the ringer.
4.Control Center: You can also use the Control Center to quickly switch between silent and ringer mode. Swipe down from the top-right corner of the screen and tap the bell icon to enable silent mode.
By following these steps, you can ensure that your iPhone Air's side button does not accidentally mute the ringer, allowing you to hear incoming calls and alerts without interruption.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Works as expected
on November 20, 2025
Posted by: Hobbit42
Verified Purchase:Yes
It works as expected. Light weight but doing everying well that we need
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
scam phone
on November 16, 2025
Posted by: Kristy Lawrence
phone sent without authorization
The item was refused, there was no order
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
iPhone air
on November 16, 2025
Posted by: Travystg76
from fort Lauderdale, fl
Verified Purchase:Yes
I was very unsure about upgrading this time between the air, pro max. having the 15pro max previously. I did not like the heaviness of the 17 PM, halted block on the back for the cameras and awful color. Not even black. I decided to go with the air in blue. Pros and cons. I LOVE the fell, weight, style, speed. It if incredibly comfortable. I don't feel the weight when in my pocket, easy to hold. it is perfect for every day use. And the screen size when going away from pro max is the perfect size. The only con I have is the miss of multiple cameras. It takes great photos. but do miss the wide angle. etc. But overall I highly recommend if you want something different and the feel.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 1, 2025
Hey there, understand that deciding between the iPhone 15 Pro Max model and the iPhone Air can be confusing, especially when you're used to the 15 Pro Max and noticing differences in its weight, style and performance. It’s completely reasonable to be concerned about these factors, and they can see why you were hesitant about the 17 Pro Max. Your focus on comfort, daily usability, and the perfect balance in screen size really makes sense. Choosing the iPhone Air in blue sounds like it was a great fit for your priorities. Many customers appreciate its lightweight design, comfortable feel, and overall performance. It sounds like this model provides exactly the balance you were looking for, ensuring an enjoyable experience every day. We really appreciate the feedback and thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone air fryer
on November 16, 2025
Posted by: Happy Pig
Verified Purchase:Yes
Working great I love it faster than my old air fryer and I can cook and make calls at the same time 🌝 great quality and super fast for chicken
Written by a customer while visiting ATT.com
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