Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
106
4 Stars
12
3 Stars
8
2 Stars
9
1 Star
21
80%of customers recommend this product.
(
97 out of
121)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Sky Blue
Posted by: D Corey
from USA
Verified Purchase:Yes
Love the size and color! This phone works amazing.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: NativeSpirits
from Picayune, MS
Verified Purchase:Yes
The Air is a great version of the iPhone line due to it being very thin and light comparatively and the iPhone Air doesn’t hurt my wrist when holding it for long periods of time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mandy Hershman
from California
Verified Purchase:Yes
Good phone. Works great! I never owned this kind of phone before, but I like it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Abita devine
from Louisiana
Verified Purchase:Yes
Beautiful phone great camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gilbert Romero
from Rockport TX
Verified Purchase:Yes
Yeah I don't know why you'd send me something like this y'all made me pay for the phone and then told me I couldn't have it couldn't give me an explanation why I couldn't buy the phone then you kept my money for two and a half weeks before I got it back
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 15, 2026
Thanks for raising this issue, Gilbert.
We completely understand how frustrating this situation must have been for you. You deserved clear explanations after being asked to return a phone you had just received.
At AT&T, we aim to provide customer care that is reliable, responsive, and focused on making every interaction feel simple and supportive. We’re sorry we didn’t meet that standard here.
If you notice any issues with your bill or need further assistance, please complete this self‑service form: https://www.att.com/get-support/?source=ILC309046520
Our team of experts will reach out as soon as possible.
Thank you for sharing your feedback. It helps us improve our processes and better serve our customers.
We appreciate you being part of AT&T.
We completely understand how frustrating this situation must have been for you. You deserved clear explanations after being asked to return a phone you had just received.
At AT&T, we aim to provide customer care that is reliable, responsive, and focused on making every interaction feel simple and supportive. We’re sorry we didn’t meet that standard here.
If you notice any issues with your bill or need further assistance, please complete this self‑service form: https://www.att.com/get-support/?source=ILC309046520
Our team of experts will reach out as soon as possible.
Thank you for sharing your feedback. It helps us improve our processes and better serve our customers.
We appreciate you being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Wayne Earl
from Michigan
Verified Purchase:Yes
All good using it every day.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Angel AZ
from Gilbert,AZ
Verified Purchase:Yes
The screen size is a happy in the middle size from the pro vs pro max. It’s light so it’s easier to use with one hand. The max are too big for me and the pro size just needs a bit more size.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chrisbd
Verified Purchase:Yes
While using the phone on long periods of time the phone overheats and shuts down
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com