Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
2
Didn't last
on December 2, 2016
Posted by: Miguel
from California, United States
I purchased this item 2 months ago. Initially it worked great in my Toyota Tacoma for my iPhone 7plus until I recently attempted to lift my phone out of the carrier and the internal crew stripped out rendering this product useless because it will not lock down in the cup holder now. Very disappointing.
Response from belkin.comBy Belkin, Customer Support , December 5, 2016
Hi Miguel,
We’d like to take a look at what happened with the Car Cup Mount since it should last for more than two months. Please provide us a photo of it at BelkinCares@belkin.com with your contact details and the link to this review so we can help you get a possible replacement.
I love this product. Very sturdy and reliable. I'm a big Belkin fan, and have several phone port stands throughout my house. Belkin understands what accessories people need for cell phones.
I bought this two months ago. After installing and moving it twice. The stem broke and now it will not support anything and ulit will no longer lock into the cup holder.
Response from belkin.comBy Belkin, Customer Support, October 23, 2016
Hi, Terri,
The Cup Mount is durable enough and should last longer than 2 months. Please email us your contact information at BelkinCares@belkin.com so we can help you in getting the product replaced. Indicate the proof of purchase and the link to this review for our reference.
only had this a few months. does not fit well in my car cup holder. keeps coming loose.
Response from belkin.comBy Belkin, Customer Support, June 14, 2016
Hi, Charley,
Thank you for sharing your feedback. We understand that the unit does not fit well in your car's cup holder. The Belkin Universal In Car Cup Mount's width is 2.76 Inch (7.01 cms). If it doesn't fit, we suggest that you adjust or change your car cup's holder into a tighter one for it to fit with the car cup mount. Should you need further assistance, feel free to email us at BelkinCares@belkin.com. Kindly include your contact details and the link to this product review for our reference.