Customer reviews from belkin.com
Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Average customer rating
3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
2
3 Stars
6
2 Stars
10
1 Star
12
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
1
Great Concept, poor quality
on October 30, 2017
Posted by: Lee TR Turner
from Valdosta, GA, United States
Bought 5 months ago and it will not tighten in the cupholder. It's coming apart.
Response from belkin.comBy Belkin, Customer Support, October 31, 2017
Hi,
It is very odd for the Car Cup Mount to stop working after just 5 months of use. We'll have our Customer Service Team sort this out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
It is very odd for the Car Cup Mount to stop working after just 5 months of use. We'll have our Customer Service Team sort this out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Broke in 6 weeks
on June 12, 2017
Posted by: TonyC
from Morris Plains, NJ, United States
My daughter purchased this for me as a gift in mid-April. It worked great and I was very pleased, but the screw mechanism which keeps the locking "legs" in place broke when I was trying to unscrew the unit so I could use the device in another car. The screw mechanism now does not work at all.
Response from belkin.comBy Belkin, Customer Support, June 12, 2017
Hi,
It is very unusual for the mount to break after just 6 weeks. Don't worry, we'll have this sorted out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post so that we can endorse you to our Customer Service Team.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
It is very unusual for the mount to break after just 6 weeks. Don't worry, we'll have this sorted out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post so that we can endorse you to our Customer Service Team.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Posted by: jehavas
from La Quinta, CA
Verified Purchase:Yes
I finally have a place to mount my phone in my car. I've tried many other mounts BUT this one is the best I've found. My only suggestion would be to make one of these with a wireless charger built in..
Written by a customer while visiting belkin.com
Customer Rating
2
Good idea but poorly made
on December 11, 2016
Posted by: Marc C
from New Jersey
It seems that there's a reoccurring theme here. Yes, mine broke in three months and the same issue I'm reading on these reviews. The top disengaged from the bottom so the cylinder inside does not lock in place and will not be able to lock into a cup holder anymore. The product has been in one car for the last three months, so obviously it didn't get much use before it broke. I'm very disappointed with this product and I hope Belkin improves its durability before this happens to other buyers.
Response from belkin.comBy Belkin, Customer Support , December 13, 2016
Hi, Marc C,
Having your Car Cup Mount got broken in a very short period of time is clearly unacceptable. All Belkin products are designed from the highest quality materials to ensure long-term durability. Email us the details along with the photo of the unit at BelkinCares@belkin.com so we can help you request for a replacement. Don't forget to include your contact information and the link to this review.
Jay
Belkin Support
Having your Car Cup Mount got broken in a very short period of time is clearly unacceptable. All Belkin products are designed from the highest quality materials to ensure long-term durability. Email us the details along with the photo of the unit at BelkinCares@belkin.com so we can help you request for a replacement. Don't forget to include your contact information and the link to this review.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
great idea...but
on April 13, 2017
Posted by: lezkiwi
from Canada
i bought this a year ago and it has now lost its ability to grip to the cup holder.
one of the expanding prongs has fallen out and the other two do not expand.i really like it though.i just wish it was a little sturdier . im going through the warranty process on it right now and i must say so far belkin have been really great .
one of the expanding prongs has fallen out and the other two do not expand.i really like it though.i just wish it was a little sturdier . im going through the warranty process on it right now and i must say so far belkin have been really great .
Written by a customer while visiting belkin.com
Customer Rating
2
Broken in less than 6 months
on December 15, 2018
Posted by: dennis9999
from Portland, OR
This was the ideal solution for my wife and I after purchasing it in June 2018, however by November 2018 it was useless. The piece that tightens the mount in the cup holder had separated from the base and could no longer keep the base firmly mounted.
Response from belkin.comBy Belkin , Customer Support, December 16, 2018
Hi dennis9999,
We're curious what could have caused your Car Cup Mount to break that easily as we engineered it from superior quality materials for extreme durability. Please send us a photo at BelkinCares@belkin.com so we can get you over to our Customer Service Team for further assistance. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
We're curious what could have caused your Car Cup Mount to break that easily as we engineered it from superior quality materials for extreme durability. Please send us a photo at BelkinCares@belkin.com so we can get you over to our Customer Service Team for further assistance. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Was perfect, then it broke.
on December 14, 2016
Posted by: Fletch
I absolutely loved it up until it broke about a week into using it. Needs the base to be stronger, because getting it snug broke it right away.
Response from belkin.comBy Belkin, Customer Support, December 19, 2016
Hi, Fletch,
The car cup mount should last longer than a week. We suggest that you return it back to the retailer and ask for a replacement. If you encounter challenges with their process, please reach out to us at BelkinCares@belkin.com so we can further assist. Indicate your contact information and the link to this review.
Kristine
Belkin Support
The car cup mount should last longer than a week. We suggest that you return it back to the retailer and ask for a replacement. If you encounter challenges with their process, please reach out to us at BelkinCares@belkin.com so we can further assist. Indicate your contact information and the link to this review.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Poor quality
on July 11, 2017
Posted by: Willoine
from Montreal, QC, Canada
I should have read the reviews before purchasing this product! I purchased it less than 3 months ago and the clamp are no longer working, making the mount useless. It was installed in one car and I never removed it, it just gave up one day!
I would not recommend buying this product.
Response from belkin.comBy Belkin, Customer Support , July 12, 2017
Hi, Willoine,
Your Belkin Car Cup Mount is well-engineered for long-term durability. What you have experienced is very uncommon and we would like to get this taken care of. Please email us the details at BelkinCares@belkin.com with your contact information and the link to this post.
Jay
Belkin Support
Your Belkin Car Cup Mount is well-engineered for long-term durability. What you have experienced is very uncommon and we would like to get this taken care of. Please email us the details at BelkinCares@belkin.com with your contact information and the link to this post.
Jay
Belkin Support
Written by a customer while visiting belkin.com