Customer reviews from belkin.com
Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Average customer rating
3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
2
3 Stars
6
2 Stars
10
1 Star
12
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
2
Did Not Last
on July 5, 2017
Posted by: Orlando Rick
from Orlando, FL, United States
Had this cup mount about 2 months when the tightening screw for locking the legs broke free without great pressure. It appears the internal broke track that broke was all plastic and poor quality.
Response from belkin.comBy Belkin, Customer Support , July 6, 2017
Hi Orlando,
This is definitely not the experience we want you to have with our product. Please provide us a photo of the Car Cup Mount at BelkinCares@belkin.com so we can help you get a replacement. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
This is definitely not the experience we want you to have with our product. Please provide us a photo of the Car Cup Mount at BelkinCares@belkin.com so we can help you get a replacement. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Broke in 6 weeks
on June 12, 2017
Posted by: TonyC
from Morris Plains, NJ, United States
My daughter purchased this for me as a gift in mid-April. It worked great and I was very pleased, but the screw mechanism which keeps the locking "legs" in place broke when I was trying to unscrew the unit so I could use the device in another car. The screw mechanism now does not work at all.
Response from belkin.comBy Belkin, Customer Support, June 12, 2017
Hi,
It is very unusual for the mount to break after just 6 weeks. Don't worry, we'll have this sorted out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post so that we can endorse you to our Customer Service Team.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
It is very unusual for the mount to break after just 6 weeks. Don't worry, we'll have this sorted out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post so that we can endorse you to our Customer Service Team.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
great idea...but
on April 13, 2017
Posted by: lezkiwi
from Canada
i bought this a year ago and it has now lost its ability to grip to the cup holder.
one of the expanding prongs has fallen out and the other two do not expand.i really like it though.i just wish it was a little sturdier . im going through the warranty process on it right now and i must say so far belkin have been really great .
one of the expanding prongs has fallen out and the other two do not expand.i really like it though.i just wish it was a little sturdier . im going through the warranty process on it right now and i must say so far belkin have been really great .
Written by a customer while visiting belkin.com
Customer Rating
5
Great functionality!
on March 25, 2017
Posted by: FrankB
from Los Angeles, CA, United States
Purchased one for wife who has cupholder in cat - works phenomenal!
Written by a customer while visiting belkin.com
Posted by: John B
from Akron, OH, United States
Verified Purchase:Yes
I love this holder. I got tired of moving it from one car to the other and purchased another one.
Written by a customer while visiting belkin.com
Customer Rating
2
Broken Again
on February 22, 2017
Posted by: crdop
from Los Angeles, CA, United States
I've experienced the same issue reported by others with respect to the above reference Cup Mount. I am now on my second unit that just broke again.
The top disengaged from the bottom so the cylinder inside does not lock in place and will not be able to lock into a cup holder anymore.
Response from belkin.comBy Belkin, Customer Support , February 23, 2017
Hi Crdop,
We’d like to take a look at what happened with your Car Cup Mount. Please provide us a photo of it at BelkinCares@belkin.com so we can help you get a possible replacement. Include your contact details and the link to this review.
Rechel
Belkin Support
We’d like to take a look at what happened with your Car Cup Mount. Please provide us a photo of it at BelkinCares@belkin.com so we can help you get a possible replacement. Include your contact details and the link to this review.
Rechel
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Was perfect, then it broke.
on December 14, 2016
Posted by: Fletch
I absolutely loved it up until it broke about a week into using it. Needs the base to be stronger, because getting it snug broke it right away.
Response from belkin.comBy Belkin, Customer Support, December 19, 2016
Hi, Fletch,
The car cup mount should last longer than a week. We suggest that you return it back to the retailer and ask for a replacement. If you encounter challenges with their process, please reach out to us at BelkinCares@belkin.com so we can further assist. Indicate your contact information and the link to this review.
Kristine
Belkin Support
The car cup mount should last longer than a week. We suggest that you return it back to the retailer and ask for a replacement. If you encounter challenges with their process, please reach out to us at BelkinCares@belkin.com so we can further assist. Indicate your contact information and the link to this review.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Good idea but poorly made
on December 11, 2016
Posted by: Marc C
from New Jersey
It seems that there's a reoccurring theme here. Yes, mine broke in three months and the same issue I'm reading on these reviews. The top disengaged from the bottom so the cylinder inside does not lock in place and will not be able to lock into a cup holder anymore. The product has been in one car for the last three months, so obviously it didn't get much use before it broke. I'm very disappointed with this product and I hope Belkin improves its durability before this happens to other buyers.
Response from belkin.comBy Belkin, Customer Support , December 13, 2016
Hi, Marc C,
Having your Car Cup Mount got broken in a very short period of time is clearly unacceptable. All Belkin products are designed from the highest quality materials to ensure long-term durability. Email us the details along with the photo of the unit at BelkinCares@belkin.com so we can help you request for a replacement. Don't forget to include your contact information and the link to this review.
Jay
Belkin Support
Having your Car Cup Mount got broken in a very short period of time is clearly unacceptable. All Belkin products are designed from the highest quality materials to ensure long-term durability. Email us the details along with the photo of the unit at BelkinCares@belkin.com so we can help you request for a replacement. Don't forget to include your contact information and the link to this review.
Jay
Belkin Support
Written by a customer while visiting belkin.com