Customer reviews from belkin.com
Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Average customer rating
3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
2
3 Stars
6
2 Stars
10
1 Star
12
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
1
garbage it breaks all the time. have gone through
on August 27, 2018
Posted by: stefmags
biggest garbage manufacturing. they always break. never again
Response from belkin.comBy Belkin, Customer Support, August 27, 2018
Hi,
This is definitely not the experience we want for our customers. Allow us to have our Customer Service Team sort this out for you.
Just send us your contact details at Belkincares@belkin.com along with the link to this post so that we can forward your case.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
This is definitely not the experience we want for our customers. Allow us to have our Customer Service Team sort this out for you.
Just send us your contact details at Belkincares@belkin.com along with the link to this post so that we can forward your case.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Was the perfect iPhone holder, until it broke...
on September 2, 2018
Posted by: phillycheese
from Fort Myers, FL
I purchased this Belkin iPhone car cup holder mount about 10 months ago. I loved this mount--it was exactly what I was looking for in an iPhone car holder, the form, the ease of use, and how it fit perfectly into the center console cup holder in my car. Unfortunately, like most other reviewers here, the mount broke (separated) one day a few weeks ago. It seems that some internal plastic piece in the base has broke, as I can't join the two halves together and get the action working properly again. I hope Belkin fixes this design flaw in the future, as I would buy a similar product again.
Response from belkin.comBy Customer Support, September 2, 2018
Hi,
We're glad that you like this product and we would be more than happy to assist you with a replacement. Please email the link to this post and your contact information at BelkinCares@belkin.com. We'll have our Customer Service Team take care of you.
Regards,
Klaudette
Belkin Support
We're glad that you like this product and we would be more than happy to assist you with a replacement. Please email the link to this post and your contact information at BelkinCares@belkin.com. We'll have our Customer Service Team take care of you.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Too Bad it’s not Durable
on January 22, 2019
Posted by: tmann
from Los Angeles ca
I absolutely love this phone holder. I have had two of them. The first one broke after about 8 months. The second one lasted 3 months. Such a disappointment. I would love to have another one but can’t throw my money away on another one. Sad...
Response from belkin.comBy Belkin, Customer Support, January 23, 2019
Hi tmann,
The Car Cup Mount should last longer than eight months as it is designed to be tough and sturdy. Allow us to get this situation rectified with the help of our Customer Service Team. Get in touch with us at BelkinCares@belkin.com with your complete contact details and the link to this post and we'll get this taken care of.
We hope to hear from you soon.
Regards,
Joseph
Belkin Support
The Car Cup Mount should last longer than eight months as it is designed to be tough and sturdy. Allow us to get this situation rectified with the help of our Customer Service Team. Get in touch with us at BelkinCares@belkin.com with your complete contact details and the link to this post and we'll get this taken care of.
We hope to hear from you soon.
Regards,
Joseph
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Better than I hoped it would be
on April 16, 2019
Posted by: bad ronald
from CT
I bought this for my wife who drives with her phone plugged in and upside down in a cup holder. I read reviews of other similar accessories that were less than favorable and chose this Belkin device when I found it can hold an Android in a protective case. The device is heavy for its size giving the impression that it is well made. The phone is very well supported and the device sits securely in a cup holder.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Broken Again
on February 22, 2017
Posted by: crdop
from Los Angeles, CA, United States
I've experienced the same issue reported by others with respect to the above reference Cup Mount. I am now on my second unit that just broke again.
The top disengaged from the bottom so the cylinder inside does not lock in place and will not be able to lock into a cup holder anymore.
Response from belkin.comBy Belkin, Customer Support , February 23, 2017
Hi Crdop,
We’d like to take a look at what happened with your Car Cup Mount. Please provide us a photo of it at BelkinCares@belkin.com so we can help you get a possible replacement. Include your contact details and the link to this review.
Rechel
Belkin Support
We’d like to take a look at what happened with your Car Cup Mount. Please provide us a photo of it at BelkinCares@belkin.com so we can help you get a possible replacement. Include your contact details and the link to this review.
Rechel
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Didn't last long
on August 18, 2017
Posted by: disappointed1203
from Surf City, NC, United States
I purchased this at an Apple Store. The car cup holder didn't last about two months until the base expansion legs retracted by themselves.
Once that defect happened, the car cup mount rolled around in the cup holder.
Response from belkin.comBy Belkin, Customer Support, August 19, 2017
Hi,
Thank you for bringing this to our attention. Please get in touch with us at BelkinCares@belkin.com so we can take a closer look at your experience with the car cup mount. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Thank you for bringing this to our attention. Please get in touch with us at BelkinCares@belkin.com so we can take a closer look at your experience with the car cup mount. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
flimsy plastic construction
on June 9, 2016
Posted by: Charley
from Costa Mesa, CA
only had this a few months. does not fit well in my car cup holder. keeps coming loose.
Response from belkin.comBy Belkin, Customer Support, June 14, 2016
Hi, Charley,
Thank you for sharing your feedback. We understand that the unit does not fit well in your car's cup holder. The Belkin Universal In Car Cup Mount's width is 2.76 Inch (7.01 cms). If it doesn't fit, we suggest that you adjust or change your car cup's holder into a tighter one for it to fit with the car cup mount. Should you need further assistance, feel free to email us at BelkinCares@belkin.com. Kindly include your contact details and the link to this product review for our reference.
We look forward to hearing from you
Belkin Support
Thank you for sharing your feedback. We understand that the unit does not fit well in your car's cup holder. The Belkin Universal In Car Cup Mount's width is 2.76 Inch (7.01 cms). If it doesn't fit, we suggest that you adjust or change your car cup's holder into a tighter one for it to fit with the car cup mount. Should you need further assistance, feel free to email us at BelkinCares@belkin.com. Kindly include your contact details and the link to this product review for our reference.
We look forward to hearing from you
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
great accesory
on June 2, 2016
Posted by: juan
from chile
easy fit in cupholder, secure phone mount, good custom view in any direction
Written by a customer while visiting belkin.com