Customer reviews from belkin.com
Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Average customer rating
3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
2
3 Stars
6
2 Stars
10
1 Star
12
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
3
Was the perfect iPhone holder, until it broke...
on September 2, 2018
Posted by: phillycheese
from Fort Myers, FL
I purchased this Belkin iPhone car cup holder mount about 10 months ago. I loved this mount--it was exactly what I was looking for in an iPhone car holder, the form, the ease of use, and how it fit perfectly into the center console cup holder in my car. Unfortunately, like most other reviewers here, the mount broke (separated) one day a few weeks ago. It seems that some internal plastic piece in the base has broke, as I can't join the two halves together and get the action working properly again. I hope Belkin fixes this design flaw in the future, as I would buy a similar product again.
Response from belkin.comBy Customer Support, September 2, 2018
Hi,
We're glad that you like this product and we would be more than happy to assist you with a replacement. Please email the link to this post and your contact information at BelkinCares@belkin.com. We'll have our Customer Service Team take care of you.
Regards,
Klaudette
Belkin Support
We're glad that you like this product and we would be more than happy to assist you with a replacement. Please email the link to this post and your contact information at BelkinCares@belkin.com. We'll have our Customer Service Team take care of you.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
garbage it breaks all the time. have gone through
on August 27, 2018
Posted by: stefmags
biggest garbage manufacturing. they always break. never again
Response from belkin.comBy Belkin, Customer Support, August 27, 2018
Hi,
This is definitely not the experience we want for our customers. Allow us to have our Customer Service Team sort this out for you.
Just send us your contact details at Belkincares@belkin.com along with the link to this post so that we can forward your case.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
This is definitely not the experience we want for our customers. Allow us to have our Customer Service Team sort this out for you.
Just send us your contact details at Belkincares@belkin.com along with the link to this post so that we can forward your case.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Garbage
on August 13, 2018
Posted by: Todd4848
from Chicago, IL
Bought this several months ago from a Staples store. It worked great... for a short time then the (really cheap) plastic in the core broke... and I only adjusted it once for the cup holder in my Infiniti.
Would not buy again!
Response from belkin.comBy Belkin , Customer Support , August 14, 2018
Hello Todd4848,
We're here to assist you with this matter. Email us a photo of the Belkin Car Cup Mount showing the broken core at BelkinCares@belkin.com along with your phone number and the link to this review for our reference. We'll have our Product Experts check on it.
Regards,
Princes
Belkin Support
We're here to assist you with this matter. Email us a photo of the Belkin Car Cup Mount showing the broken core at BelkinCares@belkin.com along with your phone number and the link to this review for our reference. We'll have our Product Experts check on it.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Broke
on July 30, 2018
Posted by: Bjeven
from Norway
Bought one a month ago and was very pleased with it, until it stopped expanding after a couple of weeks. Now the top is just turning and we can no longer mount it.
Response from belkin.comBy Customer Support, August 1, 2018
Hi Bjeven,
We understand that your cup mount should reliably function longer than that. Let's have our Support Team look into it more closely and provide the necessary assistance. Just email a photo of the device and the link to this post at BelkinCares@belkin.com.
Regards,
Klaudette
Belkin Support
We understand that your cup mount should reliably function longer than that. Let's have our Support Team look into it more closely and provide the necessary assistance. Just email a photo of the device and the link to this post at BelkinCares@belkin.com.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Great initially, broke after little use
on May 2, 2018
Posted by: TX CPA
from Houston, TX
Poor design and materials. The holder broke after very little use. Apparently, the rigid plastic used and connections within the unit do not hold up. The unit just popped one day, while not even being used, then would no longer hold together. Very disappointing.
Response from belkin.comBy Belkin , Customer Support, May 2, 2018
Hello, TX CPA,
The Belkin Car Cup Mount was manufactured to be sturdy and should last longer. Email us at BelkinCares@belkin.com with your phone number and the link to this review so we can lend you a hand from there.
Regards,
Princes
Belkin Support
The Belkin Car Cup Mount was manufactured to be sturdy and should last longer. Email us at BelkinCares@belkin.com with your phone number and the link to this review so we can lend you a hand from there.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Great Feature, really fragile.
on February 20, 2018
Posted by: Phoenix
from Holden, MA, USA
I have three of these and all failed within a year. The internals are rigid plastic and the bottom of the mount breaks such that it can't be tightened in the holder any more and just flops around. All three broke the exact same way. The internal base parts fractured.
Response from belkin.comBy Belkin , Customer Support, February 21, 2018
Hi, Phoenix,
Allow us to have you contacted by our Customer Service team to assist you with the replacement process. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Allow us to have you contacted by our Customer Service team to assist you with the replacement process. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Posted by: ptcga
from Atlanta, GA, United States
Verified Purchase:Yes
Bought this for when I travel and use rental cars - can't use the air vent version. Keeps phone secure and doesn't require the cover to be taken off of phone. Liked it so much I ordered a second one for my wife's car...
I haven't had any of the issues mentioned in other reviews yet, but then again I haven't owned this for very long...
I haven't had any of the issues mentioned in other reviews yet, but then again I haven't owned this for very long...
Written by a customer while visiting belkin.com
Customer Rating
5
Easy Breazy
on November 24, 2017
Posted by: Barry
from Dallas, TX, United States
This works great for my Audi Q7 and I phone 6s. I just upgraded to the Iphone X and hope Belkin will put the resources to create this with a wireless charging. That would really be convenient.
Written by a customer while visiting belkin.com