Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
2
Too Bad it’s not Durable
on January 22, 2019
Posted by: tmann
from Los Angeles ca
I absolutely love this phone holder. I have had two of them. The first one broke after about 8 months. The second one lasted 3 months. Such a disappointment. I would love to have another one but can’t throw my money away on another one. Sad...
Response from belkin.comBy Belkin, Customer Support, January 23, 2019
Hi tmann,
The Car Cup Mount should last longer than eight months as it is designed to be tough and sturdy. Allow us to get this situation rectified with the help of our Customer Service Team. Get in touch with us at BelkinCares@belkin.com with your complete contact details and the link to this post and we'll get this taken care of.
I finally have a place to mount my phone in my car. I've tried many other mounts BUT this one is the best I've found. My only suggestion would be to make one of these with a wireless charger built in..
This was the ideal solution for my wife and I after purchasing it in June 2018, however by November 2018 it was useless. The piece that tightens the mount in the cup holder had separated from the base and could no longer keep the base firmly mounted.
Response from belkin.comBy Belkin , Customer Support, December 16, 2018
Hi dennis9999,
We're curious what could have caused your Car Cup Mount to break that easily as we engineered it from superior quality materials for extreme durability. Please send us a photo at BelkinCares@belkin.com so we can get you over to our Customer Service Team for further assistance. For easy reference, include your contact details and the link to this review.
I used to love Belkin products but this one broke after 2 weeks. What happened to your quality. It makes it hard to buy any more Belkin products ever again.
Response from belkin.comBy Belkin, Customer Support, December 11, 2018
Hi, Michaelginsberg8529,
Our product is expected to last longer than two weeks as it is engineered with durability. Please get in touch with us at BelkinCares@belkin.com with your contact details and a link to this review so we can have our Customer Service Team sort this out for you.
Loved this phone holder, exactly what I needed then after a few weeks it broke at the base. I don't drive much, so it doesn't appear from over use of any type. Bummed, to say the least....
Response from belkin.comBy Belkin , Customer Support, November 13, 2018
Hi MarkE,
We engineered our Car Cup Mount from superior quality materials to ensure extreme durability so it shouldn't break that easily. Please send us a photo at BelkinCares@belkin.com so we can take a closer look at what happened. For easy reference, include your contact details and the link to this review.
I have these in several of my cars and have given them as gifts. I have seen the complaints of others but, honestly, I have not seen a chronic problem. I had one break after about 4 years and bought a replacement. My use case is such that I install it, set it and forget it. Maybe folks have more problems when they remove them and replace them more frequently. I did have a little challenge with the install in one car where the two console cupholders have a thin removable wall between them. I just needed to carefully place the mount such that the 3 legs are pushing against the solid and not movable walls.
For a while I had been looking at a way of moving my phone off the windscreen to a more practical spot. I stumbled across this purely by mistake whilst in my local Harvey Norman.
Have been using for a week and love it, no more charging cables sproon across the dash board, no more blind spot where the phone used to be In the corner of the windscreen.
I have had the cup holder for about four months . Love the fit but the spring sprung again
Response from belkin.comBy Belkin, Customer Support, September 19, 2018
Hi, Gmcgeeney,
The Car Cup Mount should last longer than four months. Allow us to get this situation rectified with the help of our Customer Service Team. Get in touch with us at BelkinCares@belkin.com with your complete contact details and the link to this post and we'll get this taken care of.