Customer reviews from belkin.com
Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Average customer rating
3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
2
3 Stars
6
2 Stars
10
1 Star
12
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Belkin - Vehicle Mount for Cell Phone, Smartphone, iPhone, iPod, E-Book Reader F8J168BT - Black
Customer Rating
1
Not durable at all
on July 20, 2017
Posted by: Rob M
I bought the holder placed it into the cup holder and never removed it. The other day I found it loose in the cup holder and found that it was no longer gripping. I tried to tighten it but would not tighten. Found the plastic around the screw at the bottom had broken.
Response from belkin.comBy Belkin, Customer Support, July 22, 2017
Hi, Rob M,
What you have experienced is odd especially that the dock hasn't been removed from the cup holder since you installed it. Let us have this checked further to know what could've caused it. Please email us a copy of the receipt at BelkinCares@belkin.com along with your phone number and the link to this post for our reference.
Irish
Belkin Support
What you have experienced is odd especially that the dock hasn't been removed from the cup holder since you installed it. Let us have this checked further to know what could've caused it. Please email us a copy of the receipt at BelkinCares@belkin.com along with your phone number and the link to this post for our reference.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
It broke
on August 3, 2017
Posted by: Raymi
from Nueva York, Estados Unidos
I bought it some months ago but as other reviews It broke without any force so now it is not posible to install it.
Response from belkin.comBy Belkin, Customer Support, August 5, 2017
Hi, Raymi,
It is very odd for the car cup mount to break after just a few months of use. We'll have our Customer Service Team sort this out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post for our reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
It is very odd for the car cup mount to break after just a few months of use. We'll have our Customer Service Team sort this out for you. Just send us your contact details at BelkinCares@belkin.com along with the link to this post for our reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Works Great Until it Doesn't
on August 11, 2017
Posted by: Running dog
from Phoenix, AZ, United States
I have gone through FOUR of these (one after the other) over the past nine months. As others have described, all four have had the base separate from the top end, so that they can no longer be tightened. I would have rated these five stars except for this problem. I think Belkin should take this feedback, examine, and correct this design flaw. Then they will have a winner. I'd pay $50 for one (Instead of $33 at Target) if I knew it would last 2+ years.
Response from belkin.comBy Belkin, Customer Support, August 14, 2017
Hi, Running dog,
We'll take note of your feedback and rest assured that we'll look closely into the situation. If you still have the other three Car Cup Mount, send us some photos via email at BelkinCares@belkin.com along with your phone number and the link to this post so we can get you over to our Customer Service team.
Irish
Belkin Support
We'll take note of your feedback and rest assured that we'll look closely into the situation. If you still have the other three Car Cup Mount, send us some photos via email at BelkinCares@belkin.com along with your phone number and the link to this post so we can get you over to our Customer Service team.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Fantastic
on September 9, 2017
Posted by: SaintIndy
from Indianapolis, IN, United States
I've had this for over two years, and it is great. No problems at all. I've recommended it to many. Stable and unobtrusive in both my A4 & GTI. No durability problems for me.
Written by a customer while visiting belkin.com
Customer Rating
2
Great concept, poor quality
on October 24, 2017
Posted by: PeterPan23
from Switzerland
The overall idea is great and the mount looks elegant and neat in the car. Unfortunately like with many others here, I could not use it at all. Once I received it and tried to install it, the top and base separated and the mount could not be fixed as it was now in parts. Have sent it back and I am hoping the replacement will work.
Response from belkin.comBy Belkin, Customer Support, October 27, 2017
Hi, PeterPan23,
It's quite unfortunate that the product did not work as expected. We're glad to hear that you were able to request a replacement for this. If you have further questions, feel free to email us at BelkinCares@belkin.com. Don't forget to include the link to this post.
Have a good day!
Regards,
Thaddeus
Belkin Support
It's quite unfortunate that the product did not work as expected. We're glad to hear that you were able to request a replacement for this. If you have further questions, feel free to email us at BelkinCares@belkin.com. Don't forget to include the link to this post.
Have a good day!
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Easy Breazy
on November 24, 2017
Posted by: Barry
from Dallas, TX, United States
This works great for my Audi Q7 and I phone 6s. I just upgraded to the Iphone X and hope Belkin will put the resources to create this with a wireless charging. That would really be convenient.
Written by a customer while visiting belkin.com
Customer Rating
1
Great Feature, really fragile.
on February 20, 2018
Posted by: Phoenix
from Holden, MA, USA
I have three of these and all failed within a year. The internals are rigid plastic and the bottom of the mount breaks such that it can't be tightened in the holder any more and just flops around. All three broke the exact same way. The internal base parts fractured.
Response from belkin.comBy Belkin , Customer Support, February 21, 2018
Hi, Phoenix,
Allow us to have you contacted by our Customer Service team to assist you with the replacement process. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Allow us to have you contacted by our Customer Service team to assist you with the replacement process. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
It broke without significant use....
on November 12, 2018
Posted by: MarkE
from San Diego
Loved this phone holder, exactly what I needed then after a few weeks it broke at the base. I don't drive much, so it doesn't appear from over use of any type. Bummed, to say the least....
Response from belkin.comBy Belkin , Customer Support, November 13, 2018
Hi MarkE,
We engineered our Car Cup Mount from superior quality materials to ensure extreme durability so it shouldn't break that easily. Please send us a photo at BelkinCares@belkin.com so we can take a closer look at what happened. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
We engineered our Car Cup Mount from superior quality materials to ensure extreme durability so it shouldn't break that easily. Please send us a photo at BelkinCares@belkin.com so we can take a closer look at what happened. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
Written by a customer while visiting belkin.com