Customer reviews from Defend
Tactacam - Defend 360 - Cellular Security Camera
Average customer rating
3.7
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
43
4 Stars
21
3 Stars
15
2 Stars
10
1 Star
12
Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
4
Not happy with the location
on January 3, 2026
Posted by: Gary G.
Not happy with the location of the power button. Can’t get to it when mounted.
Otherwise I like it a lot.
Otherwise I like it a lot.
Written by a customer while visiting Defend
Customer Rating
5
No complaints
on January 3, 2026
Posted by: John K.
Best cellular camera I’ve ever owned. I use it to monitor progress and ingress/egress on my new construction home site in a more remote location. I can live stream the camera anytime I see activity on site and move the camera around remotely with the 360 feature. I’ve never had any cellular interruptions or anything that would cause the camera to not function as it’s supposed too. I plan to buy another one as soon as construction is finished to add to my home security. 10/10
Written by a customer while visiting Defend
Customer Rating
5
Great all around security camera
on January 3, 2026
Posted by: Kirt B.
Great all around security camera, easy to setup, nice mobile app, and a breeze to install.
Written by a customer while visiting Defend
Customer Rating
2
It's ok.
on January 3, 2026
Posted by: Big T.
It's a okay camera. Would I buy another NO. It's not half as good as my other one that I have out. You ask for a review so I gave you one.
Response from DefendBy Christy Schulthess, January 12, 2026
Hello!
Thank you for your honest review! We'd love to learn more about your other camera and why you prefer it over your Defend 360. We're consistently improving our product line and app features based on customer feedback, so if you'd like to share more, please contact us at support@tactacam.com. Thank you!
Thank you for your honest review! We'd love to learn more about your other camera and why you prefer it over your Defend 360. We're consistently improving our product line and app features based on customer feedback, so if you'd like to share more, please contact us at support@tactacam.com. Thank you!
Written by a customer while visiting Defend
Customer Rating
2
Not Great
on January 3, 2026
Posted by: Chris
Takes motion pictures no problem, but live feed doesn’t work near as well as the older defend model. Very slow to load and the first 30 seconds or so is just a black screen.
Response from DefendBy Christy Schulthess, January 12, 2026
Hello Chris, we're sorry the live feed feature isn't working as expected! I sent your review over to our customer success team and they're eager to help troubleshoot. Please look for an email from us to get that processes started.
Thank you for your review!
Thank you for your review!
Written by a customer while visiting Defend
Customer Rating
4
Works great
on January 3, 2026
Posted by: Jay B.
Set it up by the front gate. Clear images. My only issue is I wish the trigger speed was a tad faster but really it’s fine. Solar panel keeps it fully charged.
Written by a customer while visiting Defend
Customer Rating
1
Asked by the company to evaluate
on December 23, 2025
Posted by: Brad P.
Have 3 of the 360 cameras. System has been very intermittent - app was not working at all yesterday, could not get images or videos from any of the 3 cameras.
Not sure about these yet - maybe too many bugs in the system that Defend hasn’t figured out yet.
None of the images that I want to save can actually be saved - always get an “error” message.
We have to take screen shots of the pictures we want to save just to keep a record of what’s going on at the various sites the cameras are placed.
Billing also seems very messed up - even though they make it seem very simple, keep getting emails about more bills and monies due - am not pleased or impressed by this defend 360 as of yet.
Not sure about these yet - maybe too many bugs in the system that Defend hasn’t figured out yet.
None of the images that I want to save can actually be saved - always get an “error” message.
We have to take screen shots of the pictures we want to save just to keep a record of what’s going on at the various sites the cameras are placed.
Billing also seems very messed up - even though they make it seem very simple, keep getting emails about more bills and monies due - am not pleased or impressed by this defend 360 as of yet.
Written by a customer while visiting Defend
Customer Rating
5
Works very well
on December 22, 2025
Posted by: Russell C.
Been up for about 2 weeks no issues just solid performance
Written by a customer while visiting Defend