Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
1
Poor a lot of things
on February 9, 2026
Posted by: Patrick M.
Bought the camera in October 25. I tried to set it up but impossible with out Tactacam support, QR code on bottom didn't work. Got it going set up cheapest plan just to see how it works. You get a couple of live views to start out with but by the time you figured out the direction to point it the line view is done. Next, only one mounting system, on a wall, or post. I wanted to hang out from the bottom of the eves on my house. Next, the winds we have had spun the camera and it fell off the mounting bracket, there are no locking tabs and the wind must have used the antenna as a way to spin the camera. Now on 2-5-26 I suspended the camera, on 2-6-26 I got billed for the next month. I checked my plan and it shows 0 cameras. Phone call to be made shortly. Also should be included with the other tactacams plan I have. Oh, forgot to mention too expensive for what you get. Also does not pick up small animals, I would like what is eating the plants in my garden.
Camera does fine but once you install on tree or pole there isn’t much room between camera and solar panel plug. Unfortunately my plug is already broken.
I purchased two units to keep an eye on a parking lot. When installing the units on a pole, plugging in the solar panels was difficult and resulted in both plugs being damaged. Mokeyed around for a month trying to get new ones sent to me. No improvement made to plug. . . . just the same old CHEAP MATERIAL. For a product that cost what these did the design is terrible as plug interferes with camera movement and it is almost impossible not to damage. Always been a Tactical fan, but likely will not buy any additional products.
Great camera, takes pretty good pictures, I am using at my home build site and some days there are a lot of pictures due to all the motion, getting them off the camera to keep for my records has been a bit challenging and an ongoing process.