Customer reviews from Defend
Tactacam - Defend 360 - Cellular Security Camera
Average customer rating
3.7
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
59
4 Stars
23
3 Stars
17
2 Stars
16
1 Star
15
Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
5
Camera
on May 26, 2026
Posted by: Mark H.
The system is really good, i like it cause it was easy to install and very easy to operate.
Written by a customer while visiting Defend
Customer Rating
1
For a very particular setting
on May 23, 2026
Posted by: Brie
Only recommend if you can suspend on a beam a minimum of 20ft over a completely barren space.
Pixel movement triggers a photo, no intelligent optimization or way to set activity zones so a fern in the wind will cause a spam notification frenzy.
Capture delay is so long it only records after I have passed through the field of view.
Incredibly frustrating to mount on base- lock twist is hidden and shallow and tedious to find and set.
View is so close up, distance and height are key because of the pixel change trigger
Mic is useless in the faintest breeze
Sharing doesn’t really “share”
Setup didn’t recognize the camera for over 5 hrs
Out of date, poorly engineered mount, very very specific use. I’m baffled by the high rating.
Written by a customer while visiting Defend
Customer Rating
2
After having the camera up
on April 30, 2026
Posted by: Brian S.
After having the camera up for a couple weeks on my driveway, it is evident that the trigger distance on the defend 360, is no where near that of the Reveal 2. 0. Also, it very rarely catches us going out in the mornings. 3 vehicles go out between 6:30 & 8:30, and it never takes a picture of us. After about 9:30am, it seems to do fine. We should have stuck with the regular Gen 2. 0 camera.
Written by a customer while visiting Defend
Customer Rating
5
Defend
on April 28, 2026
Posted by: Edward W.
So far it’s really good. I have it on a hog trap. Mainly use live feed. Video is great!
Written by a customer while visiting Defend
Customer Rating
5
360 reviews
on April 22, 2026
Posted by: Jay T.
So far I’m not that impressed. Setup, plan upgrades were a hassle. Wording in the online app not always clear. I thought I’d have a 360 view at all time but that’s not the case. add were not clear. You only get pictures were camera is left. it’s ok but a little pricey for what you get. good news is the phone reps are all good to work with and they speak Plain English
Written by a customer while visiting Defend
Customer Rating
1
Cost more per month than advertised
on April 2, 2026
Posted by: C W.
First month was great, so we decided to get the year plan and then everything changed. Now I cant even get live view. Camera is good when working but bad company.
Written by a customer while visiting Defend
Customer Rating
5
Defend 360 Trail Cam
on April 2, 2026
Posted by: Jeanne O.
Love these cameras. They are very reliable. This is my second camera I’ve bought.
Written by a customer while visiting Defend
Customer Rating
3
Defend 360 user review
on March 12, 2026
Posted by: Paul D.
Likes: quality manufacturing, integrated solar, reasonable bandwidth fee, decent pics and vids, PTZ works well.
Dislikes: the big dislike is that you can only receive pics on the app or website - and crucially not by email. So in effect it’s a closed system. My old cam would also email you pictures, so I could set up and email forward on my inbox, and the pic would automatically get routed to people I wanted to see it. (BTW they also all saw the camera’s brand name on the photo - good marketing for the cam company. )
So Defend forces you into their app or website - a closed system.
I need to buy 11 more cams and sadly I will not be buying Tactacam for this reason.
Other dislikes: the app is oddly complex.
You see the incoming pic in one area, but you have to go to another tab to see the previous ones. Why?
Likewise, you can request HD photos and videos to be sent to the app, but you go to a third tab to see those.
Also, when you request an HD photos, you first get this jargon-ish notification (see uploaded screen shot). The “1 photo” notice seems to be wrong; I have downloaded multiple and never received a surcharge.
The second note about the photo not appearing on various places, I still don’t fully understand what it is trying to tell me.
Summary: a pretty good device whose value is diminished by its closed approach to managing pictures, and an oddly complex app.
Written by a customer while visiting Defend