Customer reviews from Defend
Tactacam - Defend 360 - Cellular Security Camera
Average customer rating
3.7
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
56
4 Stars
23
3 Stars
16
2 Stars
15
1 Star
15
Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
1
Cost more per month than advertised
on April 2, 2026
Posted by: C W.
First month was great, so we decided to get the year plan and then everything changed. Now I cant even get live view. Camera is good when working but bad company.
Written by a customer while visiting Defend
Customer Rating
5
Defend 360 Trail Cam
on April 2, 2026
Posted by: Jeanne O.
Love these cameras. They are very reliable. This is my second camera I’ve bought.
Written by a customer while visiting Defend
Customer Rating
3
Defend 360 user review
on March 12, 2026
Posted by: Paul D.
Likes: quality manufacturing, integrated solar, reasonable bandwidth fee, decent pics and vids, PTZ works well.
Dislikes: the big dislike is that you can only receive pics on the app or website - and crucially not by email. So in effect it’s a closed system. My old cam would also email you pictures, so I could set up and email forward on my inbox, and the pic would automatically get routed to people I wanted to see it. (BTW they also all saw the camera’s brand name on the photo - good marketing for the cam company. )
So Defend forces you into their app or website - a closed system.
I need to buy 11 more cams and sadly I will not be buying Tactacam for this reason.
Other dislikes: the app is oddly complex.
You see the incoming pic in one area, but you have to go to another tab to see the previous ones. Why?
Likewise, you can request HD photos and videos to be sent to the app, but you go to a third tab to see those.
Also, when you request an HD photos, you first get this jargon-ish notification (see uploaded screen shot). The “1 photo” notice seems to be wrong; I have downloaded multiple and never received a surcharge.
The second note about the photo not appearing on various places, I still don’t fully understand what it is trying to tell me.
Summary: a pretty good device whose value is diminished by its closed approach to managing pictures, and an oddly complex app.
Written by a customer while visiting Defend
Customer Rating
5
It works!
on March 1, 2026
Posted by: Ismael B.
I live in the absolute middle of nowhere Missouri and the cam works. There is a couple minute transmit lag from capture to receive but that's better than I thought it would be. My only complaint is that It would be nice if you could put multiple cams on one subscription.
Written by a customer while visiting Defend
Customer Rating
3
24 hour back scroll Function
on February 26, 2026
Posted by: Marc H.
Would be nice if it had a function where you can tap into the cam and scroll back through live video maybe 24 hours at least.
Written by a customer while visiting Defend
Customer Rating
5
Defend Cameras
on February 20, 2026
Posted by: CJ M.
We have both Sec. Camera's. the New 360 is much better than the Defend. the battery life so far has been so much better than the other camera. We like that they are easy to set up and dont require cords and wifi. Spending the extra a both camera's is kind of a bummer, hopefully in the future they can add a multiple-camera discount. Overall the 360 is the way to go.
Written by a customer while visiting Defend
Customer Rating
4
Good so far
on February 17, 2026
Posted by: Anthony H.
Using this as additional security for my commercial buildings. So far so good.
Written by a customer while visiting Defend
Customer Rating
5
Perfect so far
on February 11, 2026
Posted by: John P.
My brother has this camera and loves it so I decided to try it. It’s absolutely perfect and love it. I’ll buy more! It’s watching my bull dozer right now while I’m out of town.
Written by a customer while visiting Defend