Customer reviews from Defend
Tactacam - Defend 360 - Cellular Security Camera
Average customer rating
3.7
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
56
4 Stars
23
3 Stars
16
2 Stars
15
1 Star
15
Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
4
Microphone/Speaker
on June 14, 2026
Posted by: BW
The Defend would be an improved security product if there was a way to communicate with someone I see on camera from the app. I can hear the sounds near the camera but cannot transmit.
Written by a customer while visiting Defend
Customer Rating
5
Excellent camera
on June 12, 2026
Posted by: Bryan K.
The 360 camera is amazing! Up and running in 10 minutes and it's been great!!!
Written by a customer while visiting Defend
Customer Rating
1
Does not turn & freezes
on May 30, 2026
Posted by: Oscar
When I noticed someone walking into my property and they were on the right side of the camera, when I wanted to turn to view them it did not let me move the camera to see what they were doing. I got the 360 camera for that reason to be able to move it wherever live, but very disappointed & now that I got a notification of someone walking in, it does not let me view it live. I’ve been stuck waiting for 10 minutes and it’s been stuck on the same screen. I’ve swiped out of the app and refreshed it and still loading. It is not the first time that it has happened to me unfortunately.
Written by a customer while visiting Defend
Customer Rating
5
Camera
on May 26, 2026
Posted by: Mark H.
The system is really good, i like it cause it was easy to install and very easy to operate.
Written by a customer while visiting Defend
Customer Rating
1
For a very particular setting
on May 23, 2026
Posted by: Brie
Only recommend if you can suspend on a beam a minimum of 20ft over a completely barren space.
Pixel movement triggers a photo, no intelligent optimization or way to set activity zones so a fern in the wind will cause a spam notification frenzy.
Capture delay is so long it only records after I have passed through the field of view.
Incredibly frustrating to mount on base- lock twist is hidden and shallow and tedious to find and set.
View is so close up, distance and height are key because of the pixel change trigger
Mic is useless in the faintest breeze
Sharing doesn’t really “share”
Setup didn’t recognize the camera for over 5 hrs
Out of date, poorly engineered mount, very very specific use. I’m baffled by the high rating.
Written by a customer while visiting Defend
Customer Rating
2
After having the camera up
on April 30, 2026
Posted by: Brian S.
After having the camera up for a couple weeks on my driveway, it is evident that the trigger distance on the defend 360, is no where near that of the Reveal 2. 0. Also, it very rarely catches us going out in the mornings. 3 vehicles go out between 6:30 & 8:30, and it never takes a picture of us. After about 9:30am, it seems to do fine. We should have stuck with the regular Gen 2. 0 camera.
Written by a customer while visiting Defend
Customer Rating
5
Defend
on April 28, 2026
Posted by: Edward W.
So far it’s really good. I have it on a hog trap. Mainly use live feed. Video is great!
Written by a customer while visiting Defend
Customer Rating
5
360 reviews
on April 22, 2026
Posted by: Jay T.
So far I’m not that impressed. Setup, plan upgrades were a hassle. Wording in the online app not always clear. I thought I’d have a 360 view at all time but that’s not the case. add were not clear. You only get pictures were camera is left. it’s ok but a little pricey for what you get. good news is the phone reps are all good to work with and they speak Plain English
Written by a customer while visiting Defend