Customer reviews from Defend
Tactacam - Defend 360 - Cellular Security Camera
Average customer rating
3.7
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
56
4 Stars
23
3 Stars
16
2 Stars
15
1 Star
15
Customer Reviews for Tactacam - Defend 360 - Cellular Security Camera
Customer Rating
2
It's ok.
on January 3, 2026
Posted by: Big T.
It's a okay camera. Would I buy another NO. It's not half as good as my other one that I have out. You ask for a review so I gave you one.
Response from DefendBy Christy Schulthess, January 12, 2026
Hello!
Thank you for your honest review! We'd love to learn more about your other camera and why you prefer it over your Defend 360. We're consistently improving our product line and app features based on customer feedback, so if you'd like to share more, please contact us at support@tactacam.com. Thank you!
Thank you for your honest review! We'd love to learn more about your other camera and why you prefer it over your Defend 360. We're consistently improving our product line and app features based on customer feedback, so if you'd like to share more, please contact us at support@tactacam.com. Thank you!
Written by a customer while visiting Defend
Customer Rating
2
Not Great
on January 3, 2026
Posted by: Chris
Takes motion pictures no problem, but live feed doesn’t work near as well as the older defend model. Very slow to load and the first 30 seconds or so is just a black screen.
Response from DefendBy Christy Schulthess, January 12, 2026
Hello Chris, we're sorry the live feed feature isn't working as expected! I sent your review over to our customer success team and they're eager to help troubleshoot. Please look for an email from us to get that processes started.
Thank you for your review!
Thank you for your review!
Written by a customer while visiting Defend
Customer Rating
4
Works great
on January 3, 2026
Posted by: Jay B.
Set it up by the front gate. Clear images. My only issue is I wish the trigger speed was a tad faster but really it’s fine. Solar panel keeps it fully charged.
Written by a customer while visiting Defend
Customer Rating
1
Asked by the company to evaluate
on December 23, 2025
Posted by: Brad P.
Have 3 of the 360 cameras. System has been very intermittent - app was not working at all yesterday, could not get images or videos from any of the 3 cameras.
Not sure about these yet - maybe too many bugs in the system that Defend hasn’t figured out yet.
None of the images that I want to save can actually be saved - always get an “error” message.
We have to take screen shots of the pictures we want to save just to keep a record of what’s going on at the various sites the cameras are placed.
Billing also seems very messed up - even though they make it seem very simple, keep getting emails about more bills and monies due - am not pleased or impressed by this defend 360 as of yet.
Not sure about these yet - maybe too many bugs in the system that Defend hasn’t figured out yet.
None of the images that I want to save can actually be saved - always get an “error” message.
We have to take screen shots of the pictures we want to save just to keep a record of what’s going on at the various sites the cameras are placed.
Billing also seems very messed up - even though they make it seem very simple, keep getting emails about more bills and monies due - am not pleased or impressed by this defend 360 as of yet.
Written by a customer while visiting Defend
Customer Rating
5
Works very well
on December 22, 2025
Posted by: Russell C.
Been up for about 2 weeks no issues just solid performance
Written by a customer while visiting Defend
Customer Rating
5
Defend 360 Review
on December 22, 2025
Posted by: Brian S.
Looks like it will work fine. but i have not depolyed yet
Written by a customer while visiting Defend
Customer Rating
1
Bought a camera I can’t
on December 22, 2025
Posted by: Robert B.
Bought a camera I can’t use without paying more. Not worth it
Written by a customer while visiting Defend
Customer Rating
3
Cameras are great. Subscription costs are quite high if you have more then 1 camera.
on December 16, 2025
Posted by: Erik R.
I have 6 cameras and the subscription cost is per cammera. It would be nice if there was a discount for multiple cameras in a single subscription. Als I have several cameras that will be in a much lesser traffic area. It would be great if they could be on a lower volume subscription and a couple others on the higher volume subscription. But the cameras are great.
Written by a customer while visiting Defend