Customer reviews from Dyson
Dyson - Vacuum Ball Animal 3 Total Clean Upright
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
74
4 Stars
31
3 Stars
25
2 Stars
20
1 Star
20
63%of customers recommend this product.
(
101 out of
160)
Customer Reviews for Dyson - Vacuum Ball Animal 3 Total Clean Upright
Customer Rating
5
Exceeded Expectations
on October 16, 2022
Posted by: GinaN
Gender:Female
This vacuum has more sucking power than any other vacuum, including my last Dyson ( which lasted 20 years). Highly recommend this model. Can easily engage attachments. Love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
it suck the dog hair great
on October 16, 2022
Posted by: skinner
Gender:Male
i like it, it really cleans my carpet and floors good. It will stay on the wheels and moving it around when off if you slanted more than usual and the plastic will last if you don't abused it and handle it correctly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great suction & power. So far, so good!
on October 18, 2022
Posted by: GOrr
Gender:Male
Cleans up all debris quickly with great suction power.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Excellent powerful motor and suction power
on October 16, 2022
Posted by: LB_KH
Gender:Female
This vacuum has the best section capacity and cleans multiple surfaces very quickly without having to go over the same spot multiple time. However it is very heavy and feels like a workout when vacuuming big areas.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Almost as good as my ancient DC07
on October 24, 2023
Posted by: HayGirl7210
Gender:Female
After almost 11 months of usage, I am very pleased with the Animal Complete's performance. Just like its predecessor, a 2007 DC07 that I repaired myself every few years until it died in January 2023, the Animal is able to handle the dirt, hay, etc, that our boots bring in from daily farm work, as well as the copious amounts of hair from a Golden Retriever, a silky Calico, and my waist-length hair. I vacuum from one end of the house to the other, dumping the bin twice, reverse course, vacuum in the opposite direction and dump the bin one more time. It revived the texture of my old carpet.
Pros: -Suction is outstanding.
-Hair never tangles on the brush roller
-Many useful attachments
-Can recline to vacuum under most furniture
-Ideal for vacuuming medium pile carpet or vinyl.
-Great maneuverability for zipping around corners
-So easy to clean brush roller housing when something gets lodged
- Long cord
Cons:
-Feels a bit too delicate when compared to my DC07
-Placing the power-button next to the roll brush button causes them to hook onto each other occasionally, making it difficult to turn either on or off. (Was easier on the old unit with the brush engagement on the vacuum head.)
-Like other reviewers note, the vinyl/tile setting is unusable. If a floor is even slightly out of level, the vacuum sucks to the flooring and can only be moved by turning off the unit.
-Returning hose to its cradle can be tricky at times; not as smooth as the DC07
I use the Animal Complete 1-2 times a week in my 950 sq ft house and highly recommend the model to others. I tried numerous brands before Dyson came into existence, but the DC07 and the Animal are the only vacuums able to conquer everything our farm can throw at our carpet. I will remain a Dyson devotee until they discontinue corded uprights.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Caveat Emptor
on May 27, 2023
Posted by: Dyson Duped
Gender:Male
As a standing floor vacuum, its power is great with the minor con being maneuverability (have to get used to it and muscle it a bit) and the moderate con being the "flexible" hose. It's virtually USELESS.
If you use the "flexible" hose, I recommend you lay the vacuum down flat because if you pull it at all, it WILL fall. It's TERRIBLE and the design is shockingly BAD. When you pull it out, the ~2 feet of stiff plastic tubing is at the working end of the "flexible" hose which, in turn, makes it not flexible in function unless you want to just use it as a canister vacuum... which still won't work well because it'll either fall over and break or you drag it along the floor.
In the end, the have attachments, especially the dog hair attachment, have been UNUSABLE because the FLEXIBLE HOSE IS UNUSABLE. So if you plan to purchase, I recommend you take into consideration that you are paying for features that are NOT as advertised.
Caveat Emptor (Buyer Beware)
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
2
My old dyson was better
on August 31, 2023
Posted by: GmaBeth
Gender:Female
I was excited to replace my old Dyson Animal that I have had for about 13 years. It still works fine, but the latch to keep it upright broke along with a few other issues, nothing major. I bought the new Dyson Ball Animal 3 and I relegated the old one to use in the basement. I have used the new one for 5 to 6 weeks now. The first issue was the difficulty pushing it. The suction is great but is too much for ease of movement. Do not buy if you have lower back issues like sciatica. I have to say it has gotten slightly easier the more I vacuum. I just finished doing the stairs and am very disappointed with the struggle. The hose is not flexible at all. It is too tight and works against you. There is no stability. I suppose you could have someone hold the vacuum in place while you vacuum. It should not take 2 people to clean the staircase. The cord length is awesome but it should start at the top (a hook or clip) for ease of use. It is great on bare floors. It works very well as far as dirt collection on carpets, however, it is extremely hard to push no matter which setting I use. I feel very bad about recommending this to my daughter who has been fighting several forms of cancer for 5 years. We are both stuck with vacuums that make us want to scream.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, September 3, 2023
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Absolute Junk!!!
on March 25, 2023
Posted by: MadandDisappointed
Gender:Female
I put it together, following all instructions, plugged it in and immediately smelled in electrical odor. I turned it on and began to pulse on and off. I adjusted the floor setting and turned it on again. It post on and off a few more times and then one ounce for good, so disappointing! My last Dyson, I have had for 10 years and loved it. This is a joke!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 28, 2023
Hello, this is Kelly with Dyson. Thank you for taking the time to share your experience with us. It's very uncommon to hear that one of our upright vacuums was pulsing on or off, losing power. That is not something that should occur with one of our corded machines, and we're concerned to hear that this happened. We would like to learn more about your experience, so that we can make things right for you. Please get in touch with me directly at askdysonUS@dyson.com. I'll be looking forward to receiving your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson