Best Buy - Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver) customer reviews - product reviews

Customer reviews from Dyson

Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)

Average customer rating

3.7

(170 Reviews)

Rating breakdown 170 reviews

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

63%of customers recommend this product.

(

101 out of 160

)

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Customer Reviews for Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)

Customer Rating

Best upright ever.

on December 10, 2023

Posted by: Cashmereamerican

Gender:Male

I bought a few of these for friends that’s how good it is.

I would recommend this to a friend!

Written by a customer while visiting Dyson

Customer Rating

Almost as good as my ancient DC07

on October 24, 2023

Posted by: HayGirl7210

Gender:Female

After almost 11 months of usage, I am very pleased with the Animal Complete's performance. Just like its predecessor, a 2007 DC07 that I repaired myself every few years until it died in January 2023, the Animal is able to handle the dirt, hay, etc, that our boots bring in from daily farm work, as well as the copious amounts of hair from a Golden Retriever, a silky Calico, and my waist-length hair. I vacuum from one end of the house to the other, dumping the bin twice, reverse course, vacuum in the opposite direction and dump the bin one more time. It revived the texture of my old carpet.

Pros: -Suction is outstanding.

-Hair never tangles on the brush roller

-Many useful attachments

-Can recline to vacuum under most furniture

-Ideal for vacuuming medium pile carpet or vinyl.

-Great maneuverability for zipping around corners

-So easy to clean brush roller housing when something gets lodged

- Long cord

Cons:

-Feels a bit too delicate when compared to my DC07

-Placing the power-button next to the roll brush button causes them to hook onto each other occasionally, making it difficult to turn either on or off. (Was easier on the old unit with the brush engagement on the vacuum head.)

-Like other reviewers note, the vinyl/tile setting is unusable. If a floor is even slightly out of level, the vacuum sucks to the flooring and can only be moved by turning off the unit.

-Returning hose to its cradle can be tricky at times; not as smooth as the DC07

I use the Animal Complete 1-2 times a week in my 950 sq ft house and highly recommend the model to others. I tried numerous brands before Dyson came into existence, but the DC07 and the Animal are the only vacuums able to conquer everything our farm can throw at our carpet. I will remain a Dyson devotee until they discontinue corded uprights.

I would recommend this to a friend!

Written by a customer while visiting Dyson

Customer Rating

My old dyson was better

on August 31, 2023

Posted by: GmaBeth

Gender:Female

I was excited to replace my old Dyson Animal that I have had for about 13 years. It still works fine, but the latch to keep it upright broke along with a few other issues, nothing major. I bought the new Dyson Ball Animal 3 and I relegated the old one to use in the basement. I have used the new one for 5 to 6 weeks now. The first issue was the difficulty pushing it. The suction is great but is too much for ease of movement. Do not buy if you have lower back issues like sciatica. I have to say it has gotten slightly easier the more I vacuum. I just finished doing the stairs and am very disappointed with the struggle. The hose is not flexible at all. It is too tight and works against you. There is no stability. I suppose you could have someone hold the vacuum in place while you vacuum. It should not take 2 people to clean the staircase. The cord length is awesome but it should start at the top (a hook or clip) for ease of use. It is great on bare floors. It works very well as far as dirt collection on carpets, however, it is extremely hard to push no matter which setting I use. I feel very bad about recommending this to my daughter who has been fighting several forms of cancer for 5 years. We are both stuck with vacuums that make us want to scream.

No, I would not recommend this to a friend.

Response from DysonBy Teanna Cannon, Dyson Expert, September 3, 2023

Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

Best wishes,
Teanna
Dyson Expert

Written by a customer while visiting Dyson

Customer Rating

Probably the reason I won't ever get a Dyson again

on August 27, 2023

Posted by: Avoid at all cost

Gender:Female

[This review was collected as part of a promotion.] I've had a few Dysons before this model, they made me love and praise the brand. This one makes me kinda hate it. It's very heavy. Not easy to use. It's very stiff. And is openly avoided by us and the cleaning ppl we use. It is the most regretted purchase made.

No, I would not recommend this to a friend.

Response from DysonBy Teanna Cannon, Dyson Expert, August 27, 2023

Written by a customer while visiting Dyson

Customer Rating

I like it !

on August 21, 2023

Posted by: KT Palm Springs

Gender:Male

Many negative reviews have to do with using the attachments due to the way the hose extends. I probably won't use the attachments very much so that's not an issue to me. I've also read reviews where people mentioned having an older model from years ago, and that the new ones are made of cheap plastic. This is my fist Dyson so I have nothing to compare it to, however, it seems very sturdy and well-made to me. I actually do have a smaller rechargeable Dyson that I've had about a year, it seems to be made of similar materials as this large model, and I have been very happy with it.

I would recommend this to a friend!

Written by a customer while visiting Dyson

Customer Rating

Only for floors

on August 12, 2023

Posted by: Dilynn

Gender:Female

This vacuum works fine for floors- nothing special though. I do like the brush bar and how easy it is to remove and clean.

However, the hose is completely useless. It does not extend and causes the vacuum to either ram into you or topple over. It comes with so many attachments, which is why I ordered it. However, due to the way the hose does not extend, they are all useless.

So disappointed.

No, I would not recommend this to a friend.

Response from DysonBy Teanna Cannon, Dyson Expert, August 15, 2023

Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.

Best wishes,
Teanna
Dyson Expert

Written by a customer while visiting Dyson

Customer Rating

hate it.

on July 9, 2023

Posted by: queen of the farm

Gender:Female

bought this a few months ago after having a dyson 25 that we really liked.

Hate this vacum, don't have enough strength to push it accross berber carpet .

If i could find a dumpster close by I would through it in there and take my loss!!!

No, I would not recommend this to a friend.

Response from DysonBy Teanna Cannon, Dyson Expert, July 10, 2023

Written by a customer while visiting Dyson

Customer Rating

Great for home with 2 dogs and 2 cats!

on July 8, 2023

Posted by: Nehlsy

Gender:Female

Bought this about 2-3 months ago. I have 2 Neapolitan Mastiffs and 2 cats. The amount of hair in my house is crazy. The first run with this vacuum made me question what the old one was doing for me. It’s light enough to move with ease and cleans up amazingly!

I would recommend this to a friend!

Written by a customer while visiting Dyson

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