Customer reviews from Dyson
Dyson - Vacuum Ball Animal 3 Total Clean Upright
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
74
4 Stars
31
3 Stars
25
2 Stars
20
1 Star
20
63%of customers recommend this product.
(
101 out of
160)
Customer Reviews for Dyson - Vacuum Ball Animal 3 Total Clean Upright
Customer Rating
2
Great suction power BUT awkward.
on October 16, 2022
Posted by: SqueakycleanUtah
Gender:Male
This thing is amazing for picking up hair off of the carpet. However, the wand and hose are almost unwieldy when it comes to the couches and stairs. It requires some serious leverage in order to vaccine effectively… like I have to put the hose over my shoulder to counteract the stiff hose. My wife hates it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 19, 2022
Thank you for your feedback on Dyson Purifier Dyson Ball Animal 3. We appreciate you taking the time to share with us. Should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Strongest vacuum I’ve ever used
on October 16, 2022
Posted by: Beth Foss
Gender:Female
Got this bad boy just after my DC33 died. (RIP bro) I admittedly had to adjust to a ball and it’s general functions, but once I got the hang of it, I was vacuuming everything. It’s capacity for picking up corgi glitter is astounding. I swear, it’s even sucking up carpet padding dust through the carpeting. The no tangle roller and it’s teeth work very well. I haven’t had to pull any hair from the roller. And the smooth removal of the canister is much improved over the last 12 years. These dog brush attachments are fun. My dog hates it, but it’s plenty of entertainment for me and the rotating pet attachment is like a dog hair eraser.
At any rate, 10 out 10. Highly recommend for anyone with year round shedders.
Written by a customer while visiting Dyson
Customer Rating
2
Not as good as my older dyson.
on October 16, 2022
Posted by: JMM1
Gender:Female
This was not an upgrade for me. The whole machine feels cheap, which. It is definitely NOT! Tried to contact customer service - nearly impossible. And when I finally got to talk to someone, they were rude! Think twice about purchasing a Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 18, 2022
Thank you for your feedback on Dyson Ball Animal 3 Extra. We appreciate you taking the time to share with us. Dyson machines are made from polycarbonate ABS – the same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use.
Should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Very nice vacuum
on October 17, 2022
Posted by: 1234 tree
Gender:Male
Love this vacuum so far. The hose attachment is a little awkward to use. They should make the hose attachment towards the bottom, so it won’t tip over. Overall my favorite vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Excellent vacuum cleaner
on October 16, 2022
Posted by: CaitlinC
Gender:Female
I bought this because I needed a vacuum with the option to turn off the beater bar and adjust the height for my wool area rug. I love on the hard flooring it doesn’t blow hairs away as it approaches. Sucks them right up. The regular carpeting in the bedroom got way cleaner than I was expecting after one use with this. The only reason it isn’t 5 stars is due to the maneuverability. The suction against the floor (both carpet and hard) is so strong that it surprisingly difficult to push around.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Good but disappointing
on October 16, 2022
Posted by: gezp
Gender:Female
The vacuum has great suction as one can expect from a dyson but it comes at the expense of maneuverability in that it is very difficult to push across rugs. It is especially hard on low pile rugs even when you adjust for it via the switch. The location of the switch for adjusting between low pile vs longer and hardwood is on the head of the vacuum so you have to bend over to reach every time which is inconvenient. The hose is also difficult to use because the suction is so strong that the hose doesn’t extend and the vacuum also tips over so the only way I could use it if my partner held the vacuum upright while I tried to stretch it on areas like blinds.
Less of an issue but why the attachments are not labeled is beyond me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 19, 2022
Hello, this is Amanda with Dyson. We’re so sorry to hear that you have experienced issues with your Ball Animal 3. This is unexpected to hear. While we don’t ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love the new roller bar
on October 19, 2022
Posted by: ELMAR
Gender:Female
Have had this since June. 2 long haired cats were constantly clogging the rollerbar of our last Dyson. I would have to cut the hair off the bar during vacuuming. Took a chance and couldn’t be happier. I’ve not had to clean the bar yet!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Lighter and more agile
on June 6, 2022
Posted by: ElusiveFox
Gender:Male
[This review was collected as part of a promotion.] We had the previous models of Dyson that includes the Animal Ball( purple) and Dyson Ball MultiFloor Upright Vacuum: High Performance with a HEPA Filter. Both were outstanding machines that made cleaning far more satisfying…But this Dyson Ball Animal 3 with attachments takes cleaning to the next level. It’s more light and agile than the previous models,yet the smaller head allows you to get in the nooks and crannies much easier. We find the wand to have much more suctioning power to aid us in vacuuming our stairs and we look forward to using the pet groomer with our two large dogs. We have been trying to find the right combination of treats to persuade them to cooperate. It’s a great model I would highly recommend,5 Stars ⭐️
I would recommend this to a friend!
Written by a customer while visiting Dyson