Customer Reviews for Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)
Customer Rating
5
Better than a shark vacuum.
on October 18, 2022
Posted by: Straight animal
Gender:Male
[This review was collected as part of a promotion.] I’ve got a dogs that sheds a lot. It picks up there hair no problem. Has so much suction while running on hard wood floor. It stick to the floor a bit. Everything comes down that my shark vacuum did none of these things.
[This review was collected as part of a promotion.] For the last 18 years we have only bought dysons. This is by far the best one we have. It is super light and picks up more than any of the other ones we have bought. I love how they changed the "clip" that holds on the vacuum head. It is so easy to take on and off. Having 4 females in the house it's nice that hair don't get caught anymore. The attachments continue to get better each time as well.
Have 2 wooly coated Siberian Huskies and their hair is all over everywhere. Their hair is no match for this model. The self cleaning brush head really works! The hair never tangles around it. I don't have to clean the brushes like I do with my Dyson powerhead.
Best vacuum I have ever owned! I own an Irish Setter who sheds a bit and gone are the days of me continually having to cut the hair out of the brushes - I LOVE IT!
Great suction, is too heavy and difficult to maneuver, not an easy vacuum to use.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 20, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your Ball Animal 3. Your machine features an Anti-tangle Motorbar™ cleaner head, with suction control. The three levels of suction are controlled by the slider on the front of the cleaner head. Slide the suction control to suit the floor type, either positioning the slider left, center or to the right. The operational weight of this vacuum is on par with our other full size upright machines. If you're finding the vacuum hard to push or maneuver, even after adjusting the slider, it could be a compatibility issue with your flooring. We always suggest checking with your carpet maker to see what guidelines they may have regarding suction power or use of a spinning brush bar. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
I use this for my business and it handles the tough dirt and hair that accumulates on a daily basis when dealing with the public. Using in a residential setting would be amazing. Works great on bare and carpeted areas. Strong, powerful suction as expected from Dyson.
This is our second Dyson Vac and it does a great job, the only complaint is the amount of suction on carpet and it is very difficult to push. Our old Vac was never that way and my wife will not use it on carpet because of the that. On hard surface floors there is no issue.