Customer reviews from Dyson
Dyson - Vacuum Ball Animal 3 Total Clean Upright
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
74
4 Stars
31
3 Stars
25
2 Stars
20
1 Star
20
63%of customers recommend this product.
(
101 out of
160)
Customer Reviews for Dyson - Vacuum Ball Animal 3 Total Clean Upright
Customer Rating
5
Best vacuum I've ever used
on October 16, 2022
Posted by: Villa
Gender:Male
I got new carpet recently and decided a new vacuum needed to happen and oh my goodness this thing captures all the dirt and fur I throw at it
Written by a customer while visiting Dyson
Customer Rating
4
Great with exception of wand/hose
on October 17, 2022
Posted by: Loranimal
Gender:Male
Overall the vacuum is great with the exception of the wand/hose. The inside diameter is about half of the size that it should be. This needs to be addressed for future models.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great Vacuum However there is an issue
on October 18, 2022
Posted by: Rick71
Gender:Male
This is our second Dyson Vac and it does a great job, the only complaint is the amount of suction on carpet and it is very difficult to push. Our old Vac was never that way and my wife will not use it on carpet because of the that. On hard surface floors there is no issue.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Never used a vacuum better than this
on October 26, 2022
Posted by: FluffyCatOwner
Gender:Male
[This review was collected as part of a promotion.] Multiple cats and multiple long-haired humans: this vacuum couldn't care less as it cleans carpets, hardwood, and upholstery with equal ease. Easily maneuverable into tight corners and around furniture, it's light enough to carry up stairs and flexible enough to help remove the odd cobweb from ceiling level. We had as previous Animal Ball, and this is an upgrade in every respect.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The best Vacuum ever owned
on October 16, 2022
Posted by: mhester
Gender:Male
This was a no brainer for me. Dyson is always innovating and the design is exceptional. Easy to use with any attachment you could ever need.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Animal ball 3
on October 16, 2022
Posted by: Alpo3591
Gender:Male
Very good vacuum except front end keeps falling off
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The best!
on October 16, 2022
Posted by: Liz28
Gender:Female
I have had other vacuums but none with the power or the Dyson. Definitely worth the investment.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Dyson ball animal 3 gold
on October 5, 2022
Posted by: Pam78
Gender:Female
Got my new Dyson ball animal 3 gold this afternoon. First the good point: It’s powerful and picks up dog hair better than my old dyson ball animal vac.
Now the negative points: Instructions to assemble the floor attachment are very poor. I couldn’t get it to click in and stay on. It kept falling off when I first started vacuuming the floor. Finally got it to stay on, I think. I can put handles together without instructions.
Also no booklet to explain tools that came with dyson vac. I have an extra extension and don’t even know how to use it or how to apply attachment to place on vac for an attachment.
Very disappointed in Dyson. Cheaper plastic parts than my old dyson. Do not recommend for elderly people, especially if you’re not a body builder. This dyson is much heavier than my old dyson ball for animals. I just vacuumed my living room only and my back is hurting.
I’m a reader and like illustrations which do not exist with my new vacuum. Also there’s a filter in machine which I’m assuming is a Hepa filter, but I did not see anything that advertised this filter on the dyson site. Nor did it have recommendations of how often to change this filter or if this washable. No mention at all. Shame on dyson.
I did read the reviews on this vacuum and there were several negative comments, but I thought oh no not Dyson products. Something must be off, but now I see why the negative comments are present.
I have other Dyson products that I love, but this vac and incomplete instructions on assembly and information on tools are very poor.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 6, 2022
Hello, this is Amanda with Dyson. We’re so sorry to hear that you have experienced issues with your Dyson Ball Animal 3. This is unexpected to hear. While we don’t ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson