Customer reviews from Dyson
Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
74
4 Stars
31
3 Stars
25
2 Stars
20
1 Star
20
63%of customers recommend this product.
(
101 out of
160)
Customer Reviews for Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)
Customer Rating
5
Strongest vacuum I’ve ever used
on October 16, 2022
Posted by: Beth Foss
Gender:Female
Got this bad boy just after my DC33 died. (RIP bro) I admittedly had to adjust to a ball and it’s general functions, but once I got the hang of it, I was vacuuming everything. It’s capacity for picking up corgi glitter is astounding. I swear, it’s even sucking up carpet padding dust through the carpeting. The no tangle roller and it’s teeth work very well. I haven’t had to pull any hair from the roller. And the smooth removal of the canister is much improved over the last 12 years. These dog brush attachments are fun. My dog hates it, but it’s plenty of entertainment for me and the rotating pet attachment is like a dog hair eraser.
At any rate, 10 out 10. Highly recommend for anyone with year round shedders.
Written by a customer while visiting Dyson
Customer Rating
4
great for dog hair
on October 16, 2022
Posted by: skippermeg
This thing pulls more dirt than I knew existed, and it just about sucks the paint off the walls.
It is, actually, so strong that it appears to be stretching my carpet and causing rolls and I believe has caught edges between the carpet and tile and caused some unraveling. Yes, my carpet is older and should like be replaced by it still looks great so I am not loving what's happening here. Also, it's really heavy and can be hard to maneuver to use the cleaning tools.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Great Vacuum
on October 16, 2022
Posted by: Ryan88
Gender:Male
Easy to use, clean, and store. Works great on a multitude of surfaces. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
No hair on brush bar!
on October 16, 2022
Posted by: Bluebell
Gender:Female
I only had this vacuum a few months. I have long hair and so does my dog. No hair wrapped around the brush bar! Suction was great, too. Hurricane Ian flooded my house with 4ft of water. My Dyson did not survive.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Great suction power BUT awkward.
on October 16, 2022
Posted by: SqueakycleanUtah
Gender:Male
This thing is amazing for picking up hair off of the carpet. However, the wand and hose are almost unwieldy when it comes to the couches and stairs. It requires some serious leverage in order to vaccine effectively… like I have to put the hose over my shoulder to counteract the stiff hose. My wife hates it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 19, 2022
Thank you for your feedback on Dyson Purifier Dyson Ball Animal 3. We appreciate you taking the time to share with us. Should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Great vacuum!
on October 16, 2022
Posted by: SarahD
Gender:Female
This is absolutely the best vacuum I’ve ever had! I have three cats and vacuum A LOT! The hardwood setting is a dream because it means I don’t have a sweep liter as much. The carpet setting sucks up cat hair that I didn’t even know was there and it’s super easy to empty the collection canister. My only complaints are it’s weight, its a little heavy considering how slim the design is and it took a little bit to get the hang of how to maneuver effectively. The hose and million attachments are wonderful! But in order to use the hose you have to unwrap the entire cord which can get annoying, but with it I have been able to clean ceiling fans and every nook and cranny of the house!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Super suction but heavy
on October 16, 2022
Posted by: Swillo
This vacuum has superior suction. Being 79, it is hard to push on the carpeting throughout the house. The long hose for stair use etc. is stiff and takes some strength to keep it open to full length. However, even though it is hard to use I would not trade it for another. My rugs have never been this free of dust and cat hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
All money is in the motor
on October 16, 2022
Posted by: Acc101
Gender:Male
All the money went into the motor and didn't leave any room to make a quality casing and wheel system. I love the sucking power but hate the cheap feel of everything else. Lots of thin plastics and the wheels don't stay up when moving around when it's off. I wouldn't buy again. We are hoping the plastics last more then a year. Pieces don't fit firmly because of the poor quality in the casing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 18, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your feedback on the Ball Animal 3 upright with us. We're glad to hear that you've found the suction power to be so powerful. One great new feature of your vacuum is the Anti-tangle Motorbar™ cleaner head, with suction control. You're able to move the slider from side to side, and adjust suction depending on the floor type you're cleaning. Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson