Customer reviews from Dyson
Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)
Average customer rating
3.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
74
4 Stars
31
3 Stars
25
2 Stars
20
1 Star
20
63%of customers recommend this product.
(
101 out of
160)
Customer Reviews for Dyson - Ball Animal 3 Extra Upright Vacuum with De-Tangling Brush (Copper/Silver)
Customer Rating
4
Excellent powerful motor and suction power
on October 16, 2022
Posted by: LB_KH
Gender:Female
This vacuum has the best section capacity and cleans multiple surfaces very quickly without having to go over the same spot multiple time. However it is very heavy and feels like a workout when vacuuming big areas.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
This thing sucks
on October 16, 2022
Posted by: Larness
Gender:Male
It gets all the Labrador out of our carpet!
Easy to clean
Powerful
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
it suck the dog hair great
on October 16, 2022
Posted by: skinner
Gender:Male
i like it, it really cleans my carpet and floors good. It will stay on the wheels and moving it around when off if you slanted more than usual and the plastic will last if you don't abused it and handle it correctly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Dyson 3 Extra vacuum
on October 16, 2022
Posted by: happy artist
Gender:Female
This is my third Dyson and it is a very good vacuum. I absolutely found the original Dyson Animal was my favorite! Then I purchased the 2 it was too powerful for me but this one is very good! Reading other reviews makes me think people may not be aware they can adjust the power at the bottom has 3 levels and that makes huge difference on ease of use! I would very much recommended this vacuum!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Excellent vacuum cleaner
on October 16, 2022
Posted by: CaitlinC
Gender:Female
I bought this because I needed a vacuum with the option to turn off the beater bar and adjust the height for my wool area rug. I love on the hard flooring it doesn’t blow hairs away as it approaches. Sucks them right up. The regular carpeting in the bedroom got way cleaner than I was expecting after one use with this. The only reason it isn’t 5 stars is due to the maneuverability. The suction against the floor (both carpet and hard) is so strong that it surprisingly difficult to push around.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Ok
on October 16, 2022
Posted by: shrimpo mom
Gender:Female
I had one of the very first Dyson Ball that came out. I LOVED that vacuum. Unfortunately, pieces broke off and I needed to replace it. The Dyson Ball 3 is a huge transition. It isn’t as solid. I feel as if I’m going to break it every time I use it. I’m trying to get used to it but it will take a while.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 19, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your concern with your Ball Animal 3 upright machine!
All Dyson machines, including the Ball Animal 3, are engineered with ABS plastic, which is the same material in police riot shields. They all also go through a VERY rigorous testing phase to ensure they can endure even more than the average bump and drop.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your concern with your Ball Animal 3 upright machine!
All Dyson machines, including the Ball Animal 3, are engineered with ABS plastic, which is the same material in police riot shields. They all also go through a VERY rigorous testing phase to ensure they can endure even more than the average bump and drop.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Good machine but has a poor locking mechanism
on October 16, 2022
Posted by: Salim
We have owned a Dyson before and had it for years. The only reason we gave this model 4 stars is because the locking mechanism for it to stay upright, does not stay in place right away. You think it’s locked and turn away but it falls to the ground. This is very annoying and hopefully it won’t cause any long term damage… we have to check that it’s locked before moving away. We never had this problem with the old model. Hope they fix this issue.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great vac
on October 16, 2022
Posted by: BAlvey7
Gender:Male
The Dotson ball we bought works great. The only think I don’t like is how easily it pops out of the upright position. When I move it across the floor it will often pop off the transport wheel position.
I would recommend this to a friend!
Written by a customer while visiting Dyson