This is my third Dyson and I absolutely love it. Would not buy any other brand.
Response from DysonBy Dyson Customer Service, February 27, 2026
Hi there, thank you so much for sharing your wonderful review, it truly means a lot to us. We’re delighted to hear that your Dyson delivers the great suction power you were hoping for, and it’s especially rewarding to know this is your third Dyson and the only brand you trust. Feedback like yours inspires us to keep creating machines that make a real difference in your everyday cleaning. We genuinely appreciate you taking the time to leave your rating and we’re thrilled to have you as part of the Dyson family. If there’s ever anything more we can help you with, we’re always here to support you.
Battery run time is less than expected. I'm a bit disappointed.
Response from DysonBy Dyson Customer Service, February 20, 2026
Hello there, thank you for sharing your feedback. We understand how disappointing it can be when your machine’s battery run time doesn’t meet your expectations. If you need assistance or further support, please reach out via phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6422QXz3i . We're here to help.
Everything about it is top notch. Worth every penny of this expensive vacuum. Highly recommended. Great example of you get what you pay for.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you so much for your brilliant review! We are thrilled to hear you are loving your Dyson and that it’s living up to every expectation. Your feedback inspires us to keep pushing the boundaries, and we are delighted you feel your investment was worth it. If you ever have any questions or need support, we’re here for you, enjoy your Dyson!
I have had many Dyson products in my life and this is the first one that I have a problem with. I have a V-8 and the dust trap door doesn't spring load.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Hello, thank you very much for sharing your experience with us. We are sorry to hear that you are having trouble with the dust trap door on your Dyson V8 Origin Extra. We understand how frustrating it can be when a feature doesn’t work as expected, especially if you’ve had positive experiences with Dyson before. Please rest assured, we’re here to help resolve this for you. To get the best support, we kindly ask that you contact our Dyson live chat or phone support team. Our experts will look into your case and guide you through the next steps to fix the dust trap door issue as quickly as possible. Thank you again for your patience and for choosing Dyson. We remain committed to ensuring you get the assistance you need.
I purchased a couple of weeks ago. Very surprised at how well it works. Low works best for area rugs. I have Berber carpet and it is okay to use the higher speed.
Response from DysonBy Dyson Customer Service, February 20, 2026
We appreciate you taking the time to share how the machine performs on different surfaces. Designing vacuums that adapt to both area rugs and carpets was a major goal for us, so seeing you make the most of the speed settings is fantastic. Your real-life results help other owners get more out of their Dyson as well.
I have always wanted to have a Dyson for many years and finally broke down and bought one. As soon as it was charged I used it and just loved it. So easy to use and gets under everything and love how I can sweep the stairs with a cord.
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for sharing your feedback with us! We’re so glad to hear you finally treated yourself to a Dyson and that you’re loving it. It’s great to know it’s easy to use, fits under furniture, and makes cleaning the stairs effortless. We truly appreciate you taking the time to share your experience.
Great little unit has good suction power and cleans well farewell pleased with purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Hi there, thank you for taking the time to share your feedback. We’re thrilled to hear that your Dyson unit is delivering the strong suction and effective cleaning performance you were hoping for. It’s great to know it fits your needs perfectly and that you’re pleased with your purchase. We truly appreciate your positive review and your trust in Dyson.
battery although fully charged lasted about 8 minutes of run time, unacceptable and I returned it. Not up to th Dyson standards what so ever
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback and for giving Dyson a try. We appreciate your honesty and understand how important battery performance is for your cleaning routine. We're sorry your experience didn't reflect the standards you expected from us, and we’d love the chance to help address any concerns or questions you have. If you’d like to discuss this further, please reach out to our live chat or support team; we’re here to help find solutions and ensure you get the best from your Dyson experience. Your satisfaction matters to us, and your feedback helps us improve for all our customers.