Customer reviews from Dyson
Dyson - Vacuum V8 Stick Origin Extra Cordless
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
134
4 Stars
43
3 Stars
21
2 Stars
13
1 Star
26
80%of customers recommend this product.
(
109 out of
136)
Customer Reviews for Dyson - Vacuum V8 Stick Origin Extra Cordless
Posted by: IKNOW
from TX
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and I love it except for no light and no on and off switch-- you have to continually hold the trigger to vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jcrowe
from Ala
Gender:Male
Verified Purchase:Yes
Max setting battery get hot and use up and stop vacuum.will charge back slow .have to use low speed on carpet to finishing 10x12 bed room.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, November 29, 2024
Hello, thank you for sharing your feedback. We understand that you are experiencing issues with the battery overheating and the vacuum stopping when using the max setting. We apologize for any inconvenience this has caused. Your feedback is important to us, and we will use it to improve our products. In the meantime, we recommend using the lower speed setting to avoid these issues. We would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Russ
Verified Purchase:Yes
Bought this a few weeks ago and very happy with it so far. Lightweight easy to use find myself vacuuming more because I don’t have to drag a cord around. I have a 2400 soft house and it won’t quite vacuum the whole house in one charge and wish it had a easily replaceable battery but other than that very pleased
Written by a customer while visiting Dyson
Posted by: C. Young
Verified Purchase:Yes
It works great and get in the corners very well. I love it!!!
Written by a customer while visiting Dyson
Posted by: Cherie
Gender:Female
Verified Purchase:Yes
Brand new and doesn’t work. Fully charged and goes on and off as if it isn’t charged! Need it replaced
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We sincerely apologize for the issues you have experienced with your vacuum cleaner. Your feedback is very important to us, and we regret any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further and arrange a replacement. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
We sincerely apologize for the issues you have experienced with your vacuum cleaner. Your feedback is very important to us, and we regret any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further and arrange a replacement. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Southernma804
Verified Purchase:Yes
I own two and they are the best floor vacuum I have ever owned. I use them daily as I have a cat and let me tell you they do the job.
Written by a customer while visiting Dyson
Posted by: Kpjuneau
from Louisiana
Gender:Female
Verified Purchase:Yes
Bought a new Dyson when our old one stopped working. Very happy with the V8 as it is light weight and vacuums the whole house in about 30 minutes. Happy we got it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: mary
from florida
Gender:Female
Verified Purchase:Yes
not what I expected. I did not realize that it only worked on hardwood floors. Does not work on carpet. Also battery did not last long enough to do the entire house.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 3, 2025
Hello,
We are sorry to hear that the vacuum did not meet your expectations. We understand how important it is for a vacuum to work on all surfaces and have sufficient battery life. Please contact our customer support team at askdysonUS@dyson.com to discuss your concerns and explore possible solutions. We're here to help.
Best regards,
Dyson Customer Care
We are sorry to hear that the vacuum did not meet your expectations. We understand how important it is for a vacuum to work on all surfaces and have sufficient battery life. Please contact our customer support team at askdysonUS@dyson.com to discuss your concerns and explore possible solutions. We're here to help.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson