Customer reviews from Dyson
Dyson - V8 Origin Cordless Stick Vacuum Cleaner with HEPA Filter and 40Min Runtime
Average customer rating
4
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
156
4 Stars
45
3 Stars
26
2 Stars
15
1 Star
29
79%of customers recommend this product.
(
123 out of
156)
Customer Reviews for Dyson - V8 Origin Cordless Stick Vacuum Cleaner with HEPA Filter and 40Min Runtime
Posted by: Sushimind
Gender:Female
Verified Purchase:Yes
Small apartment use but it stops due to the "filter cleaning " warning.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We apologize for the inconvenience caused by the "filter cleaning" warning interrupting your use of the product. We understand how frustrating it can be, especially in a small apartment where efficient operation is crucial. To help resolve this issue, we recommend checking the filter and ensuring it is clean and properly installed. If the problem persists, our customer support team is available to provide further assistance and troubleshooting steps. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I like the easy managing when using, but I am sad to say the battery time is short. I cannot do more than 2 areas and it needs recharging. 😞
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback with us. We're glad to hear that you find the product easy to manage, but we're sorry to learn about the short battery life. We understand how frustrating it can be when the battery doesn't last long enough to complete your tasks. Your feedback is important to us, and we will use it to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Swawa
Gender:Female
Verified Purchase:Yes
We got this a couple of months ago. We are full time RV’rs and this works great in our 5th wheel
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vic R
Gender:Female
Verified Purchase:Yes
The best investment I ever made!! So easy to use and charge!! Love it!! Picks up everything, even dog hair!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MKMB
Verified Purchase:Yes
The emptying of the canister is awkward and not easy to do…not very intuitive.
Written by a customer while visiting Dyson
Posted by: my320
Gender:Male
Verified Purchase:Yes
box says battery lasts 40 minutes, my lasted less than 10 minutes. poor choice for cordless cleaner
Response from DysonBy Dyson Customer Service, Nisha, November 21, 2024
Hi,
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Doolittle
Verified Purchase:Yes
I've used this vacuum on max two times and the battery only lasts about twenty minutes, not enough time to vacuum four bedrooms a twenty minute runtime it's unacceptable
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We apologize for the inconvenience caused by the short battery life of your vacuum. We understand that a 20-minute runtime is insufficient for your needs, especially when trying to clean multiple rooms. Your feedback is important to us, and we will use it to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: janice
Verified Purchase:Yes
charge is horrible does not hold a charge horrible not worth the money I bought for myself so sad I am
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for your feedback. We are sorry to hear that you are experiencing issues with the battery life of your product. We strive to provide high-quality products, and it is disappointing to learn that the charge is not meeting your expectations. Your satisfaction is important to us, and we would like to help resolve this issue. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson