Customer reviews from Dyson
Dyson - V8 Origin Cordless Stick Vacuum Cleaner with HEPA Filter and 40Min Runtime
Average customer rating
4
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
156
4 Stars
45
3 Stars
26
2 Stars
15
1 Star
29
79%of customers recommend this product.
(
123 out of
156)
Customer Reviews for Dyson - V8 Origin Cordless Stick Vacuum Cleaner with HEPA Filter and 40Min Runtime
Posted by: Ellen N.
Gender:Female
Verified Purchase:Yes
So far, so good! Not happy about the battery running out before I am done cleaning the house, but this certainly outweighs its performance and flexibility to clean. I love being able to use the same device for vacuuming the floor as well as address small and tight spaces with its adaptable hand-held capability replacing my DustBuster. I am ready to donate my old heavy equipment to charity! Suggestion-why not install the ability to swap-out out one battery while the other charges, without having to unscrew the battery pack from the device?
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sherri
Verified Purchase:Yes
Returned it. Only held a charge fir seven minutes
Response from DysonBy Jasvir Singh, customer service, December 3, 2024
Hello, thank you for your feedback. We're sorry to hear that you experienced issues with the battery life of your Dyson V8 Origin Extra. This model is designed to provide up to 40 minutes of run time on a full charge. If your device was only holding a charge for seven minutes, it may have been defective. We appreciate your understanding and are glad you were able to return it. If you have any further questions or need assistance with another product, please don't hesitate to reach out. We're here to help! Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.
Written by a customer while visiting Dyson
Posted by: Geri
Gender:Female
Verified Purchase:Yes
I'm happy with Dyson, the only two things I wish battery would hold up longer and the brushes are to flimsy, wish they didn't collapse while cleaning.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Pain
Verified Purchase:Yes
My battery will not charge fully. I cannot use it more than 10 minutes without recharging. I’m using it on hardwood floor on low power. Have called and messaged and no one wants to help
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: My buddy
Verified Purchase:Yes
It’s the best thing ever should’ve bought it years ago love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Attachment
Gender:Male
Verified Purchase:Yes
You do not have an attachment available for hard wood or tile flooring.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: C. Young
Verified Purchase:Yes
It works great and get in the corners very well. I love it!!!
Written by a customer while visiting Dyson
Posted by: Russ
Verified Purchase:Yes
Bought this a few weeks ago and very happy with it so far. Lightweight easy to use find myself vacuuming more because I don’t have to drag a cord around. I have a 2400 soft house and it won’t quite vacuum the whole house in one charge and wish it had a easily replaceable battery but other than that very pleased
Written by a customer while visiting Dyson