This was an impulsive purchase decision. I have since returned the product and purchased the Dyson V15. I needed something with greater run time, more bin capacity, a replaceable battery and more features.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello,
Thank you for your feedback. We are glad to hear you have found a product that better suits your needs. If you have any questions or need further assistance with your Dyson V15, please do not hesitate to contact our customer care team at askdysonUS@dyson.com. We are here to help!
Greatly disappointed. Yes it sweeps and does it well but the battery makes it ABSOLUTELY WORTHLESS.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 31, 2024
Hello, Thank you for sharing the response with us. We have reviewed your concern regarding having issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
My favorite feature is how easily this vacuum moves from cleaning bare floors to short-pile carpets. Also, long hair doesn't wrap around the head. I read some one-star reviews before buying, and as a result was concerned about the reported high noise level. I certainly wouldn't rate the vacuum as any noisier than any other vacuum I've used. I don't find it a problem at all. I do agree with some reviewers that the need to constantly hold down the trigger is tiresome/fatiguing, and an on/off switch would be much preferrable. And perhaps it's just our house, but the "tub" must be cleaned out a bit more often than I'm accustomed to.
Brand new and doesn’t work. Fully charged and goes on and off as if it isn’t charged! Need it replaced
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We sincerely apologize for the issues you have experienced with your vacuum cleaner. Your feedback is very important to us, and we regret any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further and arrange a replacement. Your satisfaction is our priority.