Customer reviews from Dyson
Dyson - Vacuum V8 Stick Origin Extra Cordless
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
134
4 Stars
43
3 Stars
21
2 Stars
13
1 Star
26
80%of customers recommend this product.
(
109 out of
136)
Customer Reviews for Dyson - Vacuum V8 Stick Origin Extra Cordless
Posted by: Kiki
from Willis, TX
Gender:Female
Verified Purchase:Yes
I received this for Christmas. It is great tool for laminate and slate flooring. The battery life is less than expected but overall I like it a lot and would recommend it to others.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 5, 2026
Hi, thank you so much for sharing your positive feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re glad to hear that you’re enjoying your new tool and that it’s working well on your laminate and slate flooring. Your input regarding the battery life is valuable, and we’ll be sure to keep it in mind as we continue to improve our products. We’re delighted that you would recommend it to others, and we thank you again for your thoughtful comments.
Written by a customer while visiting Dyson
Posted by: Mary's Dyson.
from Phoenix, Arizona
Gender:Female
Verified Purchase:Yes
The vacuum came in pieces with no instructions and no diagram to follow, utterly ridiculous. The web site and video recommended were totally unhelpful. Yes, I was eventually able to figure it out, but considering the price of the product, I expected more.
Response from DysonBy Dyson Customer Service, January 5, 2026
Hello, thank you for sharing your feedback. We are glad to hear that your vacuum is performing as expected and delivering the cleaning results you were hoping for. At the same time, we regret the frustration you experienced during assembly due to the lack of clear instructions and the difficulty you encountered with the online resources. We understand how important it is for setup to be straightforward, especially with a premium product, and we appreciate you bringing this to our attention. Your input helps us identify areas where we can improve both our guidance and customer experience. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Dano
from Manitowoc Wisconsin, United States
Gender:Male
Verified Purchase:Yes
I bought this a month ago and the battery lasted 15 minutes after it was fully charged
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 5, 2026
Hello Dano, we are truly sorry to hear that your battery only lasted 15 minutes after a full charge, especially since you purchased it just a month ago. We completely understand how upsetting this must be, and we want you to know that we take your concern seriously. If you need further assistance, we encourage you to reach out to us directly by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6427tFTQf. Our agent will be more than happy to assist you.
Written by a customer while visiting Dyson
Posted by: Jo LS
Verified Purchase:Yes
We bought this item a couple months ago and we are very pleased with our purchase.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your feedback! We are thrilled to hear that your recent purchase has met your expectations and that you’re pleased with the performance. At Dyson, we strive to deliver innovative technology that makes a real difference in your everyday life, and it is wonderful to know we’ve achieved that for you. If you ever need tips or support to get the most out of your product, we’re always here to help. Enjoy your Dyson experience!
Written by a customer while visiting Dyson
Posted by: Dustin
from Rio Grand Ohio
Gender:Male
Verified Purchase:Yes
This is the second one I have bought in 15 months both of them have been on Black Fridays. Since this past Black Friday, the ability to run the vacuum cleaner on Max has now went down for a maximum of 7 minutes after it has been fully charged.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your experience with us. We sincerely regret to hear that your Dyson V8 Origin Extra is only running for a maximum of 7 minutes on Max mode after a full charge, especially given that this is the second unit you have purchased within 15 months. We understand how disappointing this must be, particularly when you expect consistent performance from your machine. At Dyson, we are committed to engineering products that deliver powerful and reliable cleaning, and we take concerns like yours very seriously. To assist you further and ensure this issue is resolved promptly, we kindly ask that you reach out to our chat or voice support team with your order details, so we can review your case in detail. Your satisfaction matters deeply to us, and we appreciate your patience as we work to provide the quality and care you deserve.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
The machine is a great concept. I actually use it quite a bit because it is handy. What I did notice though is the battery life is greatly shortened to a ridiculous time of use. It also takes a long time to charge, that could be improved. Lastly, The trigger used to power it is a bad concept. I'm a grown man and it still made my finger tired from holding that trigger down. It is also not making contact inside the handle because have to pull it twice sometimes to get it to power on.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi, thank you for sharing your feedback with us. We appreciate your time and are sorry for the inconvenience caused due to the battery life issue and want to assure you that your input is valuable to us as we continue to improve our products. If you notice any performance issues or need further assistance, please reach out to us via live chat at http://ms.spr.ly/6427tNyix or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re here to help and ensure you have the best experience possible.
Written by a customer while visiting Dyson
Posted by: Rick
from Riverview Florida
Gender:Male
Verified Purchase:Yes
I like the machine and we have the same ones at my worksite. I would like to see a flexible attachment to provide more versatility in how I can use the other attachments.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your thoughts about your Dyson and for letting us know you’re enjoying the machine both at home and at work. We appreciate your suggestion for a flexible attachment to add more versatility. Your feedback is valuable and has been shared with our product development team as we look to improve our range of accessories. If you have any questions or need tips on getting the most from your current set of attachments, please contact us via live chat or phone support. We’re here to help. Thanks again for your input and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Sandy
from Ohio
Gender:Female
Verified Purchase:Yes
The Dyson is lightweight to use which makes it easy to use. Disappointed that the vacuum does not work on throw rugs. The vacuum shuts off and pulls rug up. There does not seem to be a good suction when moving from hardwood floor to rug. Not getting all the crumbs on the floor. Overall I would rate this as average.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your feedback with us. We appreciate your input and are sorry to hear about the challenges you’ve experienced with throw rugs and transitioning between surfaces. Your comments are valuable as they help us improve. If you’re facing any issues, please don’t hesitate to reach out to us via live chat or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’d be happy to assist you further and ensure you get the best experience with your Dyson.
Written by a customer while visiting Dyson