I bought this about a month ago. It was replacing the same sweeper I loved. This sweep does not compare to my old sweeper.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 19, 2025
Hello, we deeply apologize that your new sweeper hasn't lived up to the standards of your previous one. We understand how disappointing it can be when a product doesn't meet your expectations, especially after having a positive experience with a similar item. Thank you for taking the time to share your feedback with us. It helps us improve and better serve our customers. Please reach out to our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter, and we'll do our best to resolve this issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
Powerful vacuum, not too loud. Way easier to clean with the redesign of the metal center cylinder filter (as opposed to fabric mesh filter) that pops up for removing dust & debris. I wish the vacuum head had lights on it to aid with spotting dust.
I bought it because I have a V7 which I love and had several years and wanted an up grade . Very pleased with your products. The v7 clogs up because the head has a small opening for vacuuming wool rugs collection of lint . The V8 is a better choice . It’s great to have two very reliable products. Especially for older customers, these battery operated vacuums are great.
I bought the Dyson about one month ago. I like most of the features of the unit, especially the hand unit for doing steps and stairs. One feature I’m very disappointed with is the battery. When you run the unit on Max, it lasts less than 10 minutes. I expected more for what I paid.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your feedback with us. We're glad to hear that you like most of the features of your Dyson, especially the hand unit for steps and stairs. However, we're sorry to learn about your disappointment with the battery life when running the unit on Max. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Thank you for your patience, and we apologize for any inconvenience you’ve experienced.