I absolutely love my Dyson and the suction is like no other vacuum! It’s worth the price you pay and will never make the mistake of purchasing another brand over Dyson!
I was dissappointed in this Dyson. After three weeks I had to return it as the when emplying the dust the head of the vacumn and came completely off. I got it back in but it was not working well. I have to save honestly it was cheaply made plastic. The quality in Dyson just isn't there anymore.
Response from DysonBy Customer Service, Rubaid K, June 17, 2025
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how disappointing this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
This Dyson V8 is my first Dyson product, and I have to say "It sucks!", but in a GREAT way. It picks up dog hair, dust bunnies, and who knows what else, but that is what it was designed to do. I will certainly be using this vacuum, and other Dyson products, whenever I can. It is highly maneuverable and is the first vacuum I've owned that was able to get all the way under my king-sized bed to clean the floor. I haven't had it long enough yet to judge the battery life, but what I've seen so far has been great. I also plan to purchase a couple extra attachments for those "special" spots that are not easy to reach or clean. Overall, I can't think of a single negative to my purchase, and hope to use this for years to come.
I want to love it, because it's so easy to just grab and vacuum, and not worry about a cord. But it is very frustrating that the battery life is not very long. The battery will last maybe 10 minutes, which is not enough for me to do the downstairs of my house, which is all hard surface flooring. Upstairs on the carpet, we can do one bedroom, and part of the hallway before it dies. So, it is great if you are vacuuming just one room, but I purchased it for daily quick sweeps of pet hair, and just "daily dirt", and it doesn't get very far.
I would recommend this to a friend!
Response from DysonBy Customer Service, Harpreet K, June 13, 2025
Hello, thank you for taking the time to share your experience with the Dyson V8 Origin Extra. We are glad to hear you enjoy the convenience of the cord-free design, but we are sorry to learn that the battery life has not met your expectations. We understand how important it is to complete a full cleaning session without interruption, especially for daily pet hair and debris. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.