Customer reviews from Dyson
Dyson - Vacuum V8 Stick Origin Extra Cordless
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
134
4 Stars
43
3 Stars
21
2 Stars
13
1 Star
26
80%of customers recommend this product.
(
109 out of
136)
Customer Reviews for Dyson - Vacuum V8 Stick Origin Extra Cordless
Posted by: Dave S
from IL
Gender:Male
Verified Purchase:Yes
Bought this to replace our V10. It's ok, but doesn't measure up to the V10. Was disappointed it didn't come with the stair/furniture head, but fortunately, our old V10 attachments fit, so we're using them. Charging station was also different, but was a direct swap out on the mounting holes.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We appreciate your comments on how this vacuum compares to your previous V10, as well as your observations about the attachments and charging station. If you have any concerns or need further assistance with accessories or setup, please contact us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sue B
from Wi
Gender:Female
Verified Purchase:Yes
Love my Dyson, but the battery only last 10 minutes. Is this normal or did I receive a faulty battery?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re glad to hear you love your Dyson, but we’re sorry the battery is only lasting around 10 minutes. Depending on the model and the suction mode being used, run time can vary; for example, using “Boost” or “Max” mode will drain the battery much faster than standard mode. However, if you’re consistently seeing only about 10 minutes regardless of settings, that may indicate an issue with the battery. Please contact us via live chat or call so we can review your unit’s performance, check for any battery concerns, and ensure you receive the support you need. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I like the easy managing when using, but I am sad to say the battery time is short. I cannot do more than 2 areas and it needs recharging. 😞
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback with us. We're glad to hear that you find the product easy to manage, but we're sorry to learn about the short battery life. We understand how frustrating it can be when the battery doesn't last long enough to complete your tasks. Your feedback is important to us, and we will use it to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Sherri
Verified Purchase:Yes
Returned it. Only held a charge fir seven minutes
Response from DysonBy Jasvir Singh, customer service, December 3, 2024
Hello, thank you for your feedback. We're sorry to hear that you experienced issues with the battery life of your Dyson V8 Origin Extra. This model is designed to provide up to 40 minutes of run time on a full charge. If your device was only holding a charge for seven minutes, it may have been defective. We appreciate your understanding and are glad you were able to return it. If you have any further questions or need assistance with another product, please don't hesitate to reach out. We're here to help! Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.
Written by a customer while visiting Dyson
Posted by: Ralphie
Verified Purchase:Yes
I am so disappointed in the run time, maybe 20 minutes. The power needs a switch to keep it on. It hurts my finger holding it on. I am thinking about returning it!
Response from DysonBy Jasvir Singh, customer service, March 5, 2025
Hello, thank you for sharing your feedback regarding the Dyson V8 Origin Extra. We are truly sorry to hear about your disappointment with the run time and the discomfort you’ve experienced with the power switch. Your concerns are important to us, and we appreciate you bringing them to our attention. The run time can vary depending on the cleaning mode and attachments being used, and we’d be happy to assist you in optimizing its performance. Regarding the power switch, we understand how this may cause discomfort, and we will ensure your feedback is shared with our product development team for consideration in future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Svance
Verified Purchase:Yes
I was never so disappointed in all my life. I couldn’t even finish two rooms of vacuuming before the battery died so sad that you pay this kind of money and you can’t even complete a vacuum job in 1000 square-foot home.
Response from DysonBy Jasvir Singh, customer service, March 10, 2025
Hello, thank you for sharing your experience with the Dyson V8 Origin Extra. We are deeply sorry to hear that the vacuum's battery performance did not meet your expectations and that you were unable to complete vacuuming your home. We understand how frustrating it can be when a product does not perform as expected, especially after making a significant investment. Your satisfaction is important to us, and we appreciate your honest feedback as it helps us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Dissatified Customer
Verified Purchase:Yes
I was dissappointed in this Dyson. After three weeks I had to return it as the when emplying the dust the head of the vacumn and came completely off. I got it back in but it was not working well. I have to save honestly it was cheaply made plastic. The quality in Dyson just isn't there anymore.
Response from DysonBy Customer Service, Rubaid K, June 17, 2025
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how disappointing this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Written by a customer while visiting Dyson
Posted by: Vacaowl
from Elk Grove, CA
Gender:Female
Verified Purchase:Yes
Great vacuum for seniors. I am 75 year old senior with 2 Schnauzer dogs who lives in my daughter’s home. I wanted a vacuum to keep up my 2 room living area, This Dyson is perfect. There are no cords, so no trip hazard for me. It is lightweight, easy to store and ready to use. I use it daily to keep up with the dog hair and it empties out without having to remove any parts. I am extremely happy with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you so much for sharing your experience with us. We’re delighted to hear your Dyson has made daily cleaning easier and safer, especially with two Schnauzers keeping you busy. It’s wonderful to know it’s the perfect fit for your home.
Written by a customer while visiting Dyson