Bought this a month ago and I returned it today, when I vacuumed a small area, it worked great, but when I tried to do a large area, it started pulsating, when holding the trigger in it would work and then after a while it would start pulsating (on and off) I bought this one replacing my old DC-59, so this is not my first rodeo.
No, I would not recommend this to a friend.
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Response from DysonBy Customer Service, Harpreet K, July 12, 2025
Hello, thanks for sharing your experience with the Dyson V8 Origin Extra. We are sorry it did not meet expectations—especially with larger areas. Pulsating often signals airflow issues like blockages or a full bin, and we understand how disappointing that can be. Your feedback is appreciated and will help inform future improvements. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Love this Dyson! Works very well and use it much more often than we thought we would. Works great on wood and tile floors. We also use in tight carpeted spots where regular vacuum doesn’t go. Great purchase and really like the charger on the wall. We have it hung just outside kitchen door in garage.
This is the third Dyson V8 that I’ve purchased. The first one was in 2014 and I immediately fell in love! It is a game changer. I moved into a house that did not have any carpet so I gave that vacuum to my daughter who just got her new apartment. The second one I purchased for my other daughter as a gift. And just realized that I needed another one myself! It is so lightweight perfect for people that have multiple levels of their home. It gets in corners underneath beds next to cabinets! I’ve used it to vacuum my car! My stairs! It’s the best vacuum ever!
I have an 800 sq foot home in WI on a lake & the battery goes dead before I even get have of this home vacuumed! I will be returning this for sure!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 23, 2025
Thank you for taking the time to share your experience. We are sorry to hear that the battery performance has fallen short of your expectations, especially in a modest-sized home where reliable runtime is essential for a smooth cleaning session. We understand how frustrating it can be when the product doesn’t meet your household needs, and your feedback is incredibly valuable in helping us improve. If you are open to it, our customer support team would be happy to look into possible ways to optimize battery usage or suggest alternatives that might be better suited for your space and cleaning habits. Please feel free to reach out to us at askdysonus@dyson.com. We appreciate your honesty, and we hope to have an opportunity to restore your confidence in our products. Wishing you comfort and great moments in your home, Dyson Marketplace Support
Vacuum for 8 min then charge for 5 hours! Not very efficient
Response from DysonBy Customer Service, Rubaid K, June 24, 2025
Thank you for your feedback. We understand how frustrating it can be to have such a short runtime followed by a lengthy charge, especially when you are trying to stay on top of everyday cleaning. Battery efficiency is a vital part of product performance, and we are sorry to hear this fell short of your expectations. Depending on your model and settings (such as using Boost or Max mode), runtime can vary significantly. We would love the opportunity to help troubleshoot or explore ways to optimize your usage. In many cases, a simple setting adjustment or maintenance tip can make a noticeable difference. Please feel free to connect with our customer support team or email us at askdysonus@dyson.com. We would be happy to help you find the right solution. Best wishes, Dyson Marketplace Support