Customer reviews from Dyson
Dyson - Vacuum V8 Stick Origin Extra Cordless
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
134
4 Stars
43
3 Stars
21
2 Stars
13
1 Star
26
80%of customers recommend this product.
(
109 out of
136)
Customer Reviews for Dyson - Vacuum V8 Stick Origin Extra Cordless
Posted by: Doolittle
Verified Purchase:Yes
I've used this vacuum on max two times and the battery only lasts about twenty minutes, not enough time to vacuum four bedrooms a twenty minute runtime it's unacceptable
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We apologize for the inconvenience caused by the short battery life of your vacuum. We understand that a 20-minute runtime is insufficient for your needs, especially when trying to clean multiple rooms. Your feedback is important to us, and we will use it to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Peed off
Gender:Male
Verified Purchase:Yes
Taking it back. Not near worth the money. Won’t vacuumed carpet or rugs. Sure expected more. Wildly overrated
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Missy
Verified Purchase:Yes
My only regret is I haven’t bought one sooner! Didn’t realize my other vacuum was doing such a bad job! Attachments are the best! Stores very well!
Written by a customer while visiting Dyson
Posted by: Attachment
Gender:Male
Verified Purchase:Yes
You do not have an attachment available for hard wood or tile flooring.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Maggie
Verified Purchase:Yes
Very disappointed with this vacuum. I have never had a vacuum that didn't have a floor light. Emptying the bin is very cumbersome. Have to be on my knees to get under furniture. Having to hold the on switch constantly, no one and off switch, is such a pain. Doesn't fold or stand alone. One setting for floors and carpet. Had high hopes for this vacuum but it's below an entry level for a huge price. If my husband hadn't thrown out the box I would have taken it back.
Response from DysonBy Dyson Customer Service, December 1, 2025
Hi there, we regret that your Dyson hasn’t delivered the ease of use you were looking for. We hear your concerns about the floor light, bin emptying, and switch design, and we sincerely apologize for the disappointment. If you’re experiencing ongoing issues, our team is available through live chat or call support to help you directly.
Written by a customer while visiting Dyson
Posted by: Disappointed
from Shepherd, Montana
Gender:Male
Verified Purchase:Yes
It doesn’t hold a charge. It doesn’t last a couple of minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We apologize for the inconvenience caused by the battery life of your Dyson vacuum. It's important to us that our products perform reliably, and we're sorry to hear that this hasn't been your experience. Your feedback is valuable, and we will share it with our product development team. Please reach out to our customer support team at askdysonUS@dyson.com so we can assist you further and find a solution to improve your experience.
Best Wishes,
Dyson Customer Support
We apologize for the inconvenience caused by the battery life of your Dyson vacuum. It's important to us that our products perform reliably, and we're sorry to hear that this hasn't been your experience. Your feedback is valuable, and we will share it with our product development team. Please reach out to our customer support team at askdysonUS@dyson.com so we can assist you further and find a solution to improve your experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Kitkat
Verified Purchase:Yes
If only it came with an operator other than me! It works perfectly
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Stevie
Verified Purchase:Yes
Excellent vacuum. Very versatile. Plenty of suction.
Written by a customer while visiting Dyson