Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Average customer rating
4.2
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
142
4 Stars
13
3 Stars
11
2 Stars
13
1 Star
22
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Customer Rating
4
Looks and Sounds Great!
on May 31, 2026
Posted by: kvanitem
from Los Angeles, CA
I ordered the personalized speaker about a month ago, and I am VERY happy with my purchase. It was delivered pretty quick for it being a customized item, the sound is amazing, the battery lasts forever and recharges fast, and it looks SO good. Only thing i’m noticed is the print on the pause/play and volume buttons is coming off a little bit.
Written by a customer while visiting jbl.com
Customer Rating
4
Clean speaker
on May 29, 2026
Posted by: Raffyyy
from Georgia
Good speaker but the only thing I didn’t like was the it don’t come with a charger sadly
Written by a customer while visiting jbl.com
Customer Rating
1
Crap battery life
on May 27, 2026
Posted by: Dickery
from Your mom's house
This product claims to have up to 16 hours of battery life and that's a flat out lie. It took over 10 hours to "fully charge" and was completely dead after barely 3 hours of use at half volume. The battery life is absolutely trash on this thing and I'd recommend buying a different brand for the money. Jbl used to be good, don't know what happened, probably outsourced their parts and labor to countries with cheap child labor and it shows.
Response from jbl.comBy Customer Support, May 28, 2026
Thank you for bringing this to our attention. The published up‑to playtime of our JBL Flip 7 reflects the maximum battery life at low volume. Higher volume and boosted bass will reduce playtime—similar to how a phone battery drains faster with a brighter screen. In many cases, the battery is functioning normally but depletes faster under louder listening conditions. To check battery health, charge the unit to 100% and play music at a very low volume with no bass boost. If the playtime is close to the published specification, the battery is performing properly. If you have additional questions, please contact us directly at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
on May 22, 2026
Posted by: jr89
Great sound quality! I highly recommend this speaker, perfect size too.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it so far!!!
on May 18, 2026
Posted by: LISF
Bought this personalized for my wife for Mother’s Day! Great quality sound as can be expected from JBL. Love it so far!!!
Written by a customer while visiting jbl.com
Customer Rating
5
Love JBL
on May 18, 2026
Posted by: Rabello
This not my first JBL. I recommend it as it’s easy to install on my iPhone, wonderful sound. Excellence all way around!👏👏👏
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on May 13, 2026
Posted by: Britt34
from West Virginia
I bought this a few weeks ago, I ABSOLUTELY love it! I had mine customized, but it was EXACTLY what I ordered!!!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound
on May 13, 2026
Posted by: LRM71
Very happy, this is the second one I buy, this one for a giift to my husband. Great quality, amazing sound
Written by a customer while visiting jbl.com