Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Average customer rating
4.2
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
142
4 Stars
13
3 Stars
11
2 Stars
13
1 Star
22
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Customer Rating
1
Not working
on April 18, 2026
Posted by: Jose zapata
So i just bought this jbl like a month ago and its not working at all blinking lights on it dont know why
Response from jbl.comBy Customer Support, April 18, 2026
Thank you for bringing this to our attention. Here are some troubleshooting steps for our JBL Flip 7. Start by unplugging it and holding the Power button for 30 seconds to see if it unlocks. If it still won't charge, try using a different cable, adapter, and wall outlet, and ensure the charging port is clear of any debris or dust. We can also perform a factory reset by turning on the speaker and holding the Volume + and Play buttons simultaneously for 5 seconds or until the unit powers off. Once it reboots, ensure you "forget" the device in your phone or tablet's Bluetooth settings before attempting to pair it again, keeping in mind that this process will wipe all previous settings and pairings. For further assistance, you may contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product and highly recommend
on April 17, 2026
Posted by: CopFan
from Missouri
I have had my GBL Flip 7 about two weeks now. I love it especially because I I was able to get it personalized. It is solid that I can hook it to my electric bike and hear the music clearly. The battery charge holds up great. It does saw waterproof but I have not been in the rain with it, but it looks to be able to withstand it. The base and volume are great. At work my phone is turned down lol but when I'm riding it is louder and you can hear it over other sound around.
Written by a customer while visiting jbl.com
Customer Rating
5
Another Pair - It’s JBL.
on April 9, 2026
Posted by: JoeToxic 4 point Oh
from Fresno, CA
It started with the GO-4. Here I am. These were a great purchase. You can’t get just one…get JBL in pairs. Solid value and quality.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound in a Small Package
on April 5, 2026
Posted by: fish63
from NY
I purchased the Flip 7 to replace my old Flip 4, which, after many years failed to hold a charge. Given the sound quality, build, and usefulness of the Flip 4, getting a Flip 7 was an easy choice.
Written by a customer while visiting jbl.com
Customer Rating
5
Good sound
on April 5, 2026
Posted by: GuyGo
Very good sound for the size. The battery has a long life
Written by a customer while visiting jbl.com
Customer Rating
1
Battery Life is Horrible
on April 4, 2026
Posted by: Alex442
Battery is horrible dies after 3 hours after being fully charged
Response from jbl.comBy Customer Support, April 5, 2026
Thanks for your feedback on our JBL Flip 7. The published up-to-playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boost, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact us for further assistance here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Sound great. Battery sucks
on April 3, 2026
Posted by: CalypsoJangles
from St. Louis, MO
I’ve waited a long time to pull the trigger on this investment. Pretty bummed, it only stays charged for a couple hours. Not the kind of battery life I wanted for the price. Disappointing
Response from jbl.comBy Customer Support, April 3, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3
No Charging equipment
on March 30, 2026
Posted by: boshk
The battery on my speaker died and it did not come with any way to recharge it. so now it is just an expensive paperweight.
Written by a customer while visiting jbl.com