Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Average customer rating
3.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
4
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Posted by: Juan
from San antonio tx
Expertise:Intermediate
Verified Purchase:Yes
Great cellphone,amazing camera,good battery life 👍
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shan E
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone with great battery life and camera. Also, runs smoothly, Just lacks in picking up service. I had better service coverage on the pixel phone and I use the same carrier now with the s24. So that is my only complaint. Needs to be able to connect to phone towers better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 8, 2024
We noticed that you are reaching out to tell us about your S24. The S24 brings more processing power. Galaxy S24+ comes with QHD+, the highest screen resolution on a Galaxy smartphone. We're glad to see that you are happy with the phone! If your Galaxy phone is experiencing low signal or even no signal at all, you may be unable to connect to the internet, and its ability to make or receive phone calls may be limited. Check out the link attached to troubleshoot this. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Rushi
from LODI California
Expertise:Beginner
Verified Purchase:Yes
Excellent device I am really Enjoying!! Operating System are very Easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
dent easily
on June 2, 2024
Posted by: MD RAH
from houston
Expertise:Expert
The bezel trim around the phone gets dented easily in S24. The surface of the phone is slippery.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, June 3, 2024
Hey there MD,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 is fortified with new space-grade Armor-Aluminum to help keep your device protected. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 is fortified with new space-grade Armor-Aluminum to help keep your device protected. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
Worth buying
on April 6, 2024
Posted by: Kimberly
from Shawnee oklahoma
Expertise:Expert
So very happy with s24i hadon installment goingtobuy an unlocked onenow fromsamsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US