Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Average customer rating
3.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
4
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Posted by: Leonardo
from Philadelphia
Verified Purchase:Yes
Its a fantastic phone. The device comes with preprogrammed "battery protection" settings. The cameras are great. The screen sensitivity is very good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 1, 2025
Hi there Leonardo, we appreciate your feedback on your Samsung Galaxy S24. We love hearing how pleased you are with the cameras and usage of your new phone. We have provided a link to the full device manual to help you with any settings you would like to adjust to your preference. We have also shared a link to the Samsung Support Team to answer any questions that may come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Big disappointment
on April 7, 2025
Posted by: mhag8r
from Florida
Expertise:Intermediate
What a disappointment. I have used the galaxy platform for years on an employer provided device and this phone is the first one that I purchased in retirement. I feel the platform's performance has declined for me with at least the last 3-4 devices I have used, likely dating back to 2015 or so. Why did I purchase one if the former is true? I guess it's because this Boomer just didn't want to have to learn an entirely new "language" by switching to the "other" options from different manufacturers. Shame on me. I cannot recommend Samsung smartphones until they (and ALL electronics manufacturers) begin to support and improve their current product lines with same veracity they demonstrate to "be first to the market" with next substandard product. The entire industry is bleeding the average consumer to death with this production and marketing stategy.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Mhag8r, thank you for your feedback on your Samsung Galaxy S24. We completely understand how frustrating it is when your new device does not meet your expectations. We would love to help you resolve any frustrations you may have with your device. Without knowing the specifics of your experience, and what features you feel have been changed or removed, we have provided a link to the Samsung Support Team. They can help you one on one through chat to best align your device to your preferences, and maximize your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Baker communication in Kentucky
on April 4, 2025
Posted by: Baker
I'm just so excited about all the products and there's so many different things love it
Written by a customer while visiting Samsung US
Posted by: Bimd
from MA
Expertise:Intermediate
Verified Purchase:Yes
I should return it, my s20+ is better than that ph
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Bimd, we appreciate your feedback on your Ssamsung Galaxy S24. We are always happy to assist our customers with any frustrations they are experiencing with their chosen device. Without knowing the specifics of the features you feel are missing or have been changed, we have provided a link to the Samsung Support Team. These experts can work with you one on one to resolve any frustration and fully love your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, crisp display, great camera quality
on March 3, 2025
Posted by: Nicola
from TN
Expertise:Expert
Verified Purchase:Yes
I'm a loyal Samsung user and this phone did not disappoint. I had my previous device since 2019 and when I finally cracked the screen January of this year, I know I needed another Samsung phone. I wanted a sleek device with great camera quality and that's exactly what the s24 provides and more. I love the screen display and even feel of the phone itself. The front camera is awesome as well, I was pleasantly surprised. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the only way to go
on February 21, 2025
Posted by: Christy
from Ashland KY
Expertise:Expert
I absolutely love my Galaxy S24 I love the beautiful vivid colors and the camera is great I have took some pictures of the moon and it looks like I'm looking out of my own eyes. My son bought me the Galaxy S24 for my birthday and I cried I wanted this smartphone when it came out. My son knows how much I love my Samsung smartphones. Samsung will be the only smartphone that I own. I also own a Galaxy A53 smartphone, Galaxy tablet, Samsung Smart TV, Samsung microwave, and my Galaxy buds 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 – A Powerhouse in Your Pocket!
on February 20, 2025
Posted by: JayB
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S24 128GB (Unlocked) is an outstanding smartphone that delivers top-tier performance, a stunning display, and a sleek design—all at a great value.
Brilliant Display & Premium Design
The Galaxy S24 boasts a gorgeous Dynamic AMOLED 2X display that offers vibrant colors, deep blacks, and ultra-smooth scrolling thanks to its 120Hz refresh rate. Whether you’re watching videos, gaming, or just browsing, everything looks crisp and fluid. The phone itself feels premium in hand with its refined, modern design and durable build.
Fast Performance & Long-Lasting Battery
Equipped with Samsung’s latest processor, the S24 handles everything with ease—multitasking, gaming, and streaming are all buttery smooth. The 128GB of storage provides ample space for apps, photos, and videos. Battery life is impressive, easily lasting a full day with moderate to heavy use, and fast charging ensures you’re quickly back in action when needed.
Incredible Camera System
The camera setup on the Galaxy S24 is a game-changer. The main sensor captures sharp, detailed photos in any lighting condition, while the ultra-wide and telephoto lenses add versatility for creative shots. Night Mode enhances low-light photography, and Samsung’s AI-powered features make every shot look professional.
Unlocked Freedom & Future-Proof Connectivity
As an unlocked device, the S24 offers the flexibility to choose or switch carriers without hassle. 5G connectivity ensures ultra-fast speeds, making downloads, streaming, and browsing seamless wherever you go.
Final Thoughts
The Samsung Galaxy S24 128GB (Unlocked) is an exceptional choice for anyone seeking a high-performance smartphone with an incredible display, powerful cameras, and long battery life. Whether you're a casual user or a tech enthusiast, this phone delivers everything you need and more. Highly recommended!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: R and MM
from Denver, CO
Verified Purchase:Yes
We use Samsung products exclusively. We've tried others and they are not reliable.
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting Samsung US