Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Average customer rating
3.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
4
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Customer Rating
4
Good enough but could not compare to old one.
on November 4, 2024
Posted by: Anonymous
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Beside all the best feature and new tech, there are 2 things I dont like which I toon 1 stars back.
1. The camera is so bad quality compare to old brand samsung. When lack of light, it take so bad quality picture. With app like facebook or snapchat, way too far to get the same as galaxy note before.
2. There was an big error happened to me when the screenshot I just took stay as a lockscreen and could not take out. I have no way to hit restart because the screenshot keep frozen on the screen.
Everything else is good, light, fast, cool.
1. The camera is so bad quality compare to old brand samsung. When lack of light, it take so bad quality picture. With app like facebook or snapchat, way too far to get the same as galaxy note before.
2. There was an big error happened to me when the screenshot I just took stay as a lockscreen and could not take out. I have no way to hit restart because the screenshot keep frozen on the screen.
Everything else is good, light, fast, cool.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Think1959
Verified Purchase:Yes
I knew what I wanted when I went to the site. Found it and had checked out in about 20 minutes.
Written by a customer while visiting Samsung US
Customer Rating
2
Camera is great
on October 25, 2024
Posted by: developemehtc
Should've waited for full reviews or went with older s20+ model
Response from Samsung USBy Social Commerce, October 25, 2024
Thank you for taking the time to share your feedback on the Galaxy S24 with us. Your insights are invaluable as we strive to make continuous improvements. We're thrilled to hear that the camera has been impressive for you! The S24 offers all the upgrades you've been looking for. More screen space, extended battery life, and enhanced processing power. There's so much to love about the Galaxy S24 and S24+. Notably, the Galaxy S24+ now features the highest screen resolution of any Galaxy device: QHD+. We strive to provide our customers with the best experience possible. Please reach out to us at Samsung Support Support so that we can get more information regarding what you are experiencing. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ghislain
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Shopping experience could be improved. Pages are bloated and make the browsing experience too clunky. Hardware is fantastic and feels premium. Software's also improved a lot as the years go by and it's good to see Samsung keeping up with both Android updates and their own customization of the O.S.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Hiktongrizzly
from Ocala Florida
Expertise:Intermediate
Verified Purchase:Yes
Coming of a Samsung A52 (great phone) for two years this Samsung factory refurbished phone is all I expected. Seemless transition
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrsJones2024
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Device is a lot smaller than I expected compared to my old ZFold 4
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for reaching out, Mrs. Jones. We greatly appreciate your feedback as we strive to improve our products and services. We noticed that you inquired about the Galaxy S24. The Galaxy S24 and S24+ feature a unified design with a smooth satin finish. They offer more screen size, more battery, and more processing power. The Galaxy S24+ comes with QHD+, which is the highest screen resolution on a Galaxy smartphone. The Galaxy S24 has a 6.2" FHD+ display, while the Galaxy S24+ has a 6.7" QHD+ display, providing more screen real estate than ever before. You can enjoy optimal color and contrast with Vision Booster, even on bright days. Once again, we appreciate you sharing your thoughts with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic speed
on September 16, 2024
Posted by: Focused fox
Beautiful speed lighting is perfect for nights out
Perfect for gamers 👌 😎
Perfect for gamers 👌 😎
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JMBham
from Montgomery County, Maryland
Expertise:Intermediate
Verified Purchase:Yes
Phone looks nice and feels solid. I'm glad that it has a slightly bigger screen than the S23. I could care less about AI features of any kind. I'm glad that the phone operates efficiently and loads quickly; good graphics for daily use, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US