Customer reviews from coleman.com
Coleman - 1000 Lumens LED Outdoor Camping Light Lantern with BatteryGuard - Green
Average customer rating
3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
9
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
10
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Coleman - 1000 Lumens LED Outdoor Camping Light Lantern with BatteryGuard - Green
Customer Rating
1
Lousy battery compartment
on September 20, 2021
Posted by: Kemljo
from MA
I agree with the other reviews, only wish I saw them sooner. Too bad they are aware of the awful design of their battery compartment and have put so many customers thru such aggravation and haven't announced a design change. I opened the bottom of the lantern just fine, put in the batteries, now I can't close the lid or get it off again. I followed the instructions they provided in one of the responses below but it hasn't worked. I wish I could get the lid off to try it again or get the new batteries out so I can use them in another product. If I could close the lid and use this it may be an okay product but I'll never know. Now I'm out the cost of the lantern plus the batteries. Terrible product!
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, September 21, 2021
Thank you for posting a review. We appreciate you bringing this to our attention and we are sorry that our Coleman® 1000 Lumens LED Lantern with BatteryGuard™ didn't meet your expectations. This is not the experience that we want you to have. We will make sure to take note of your feedback for review. Your feedback is important to us, and it helps us to continuously improve our products and services Should you have any questions, please let us know.
Have a great day.
Have a great day.
Written by a customer while visiting coleman.com
Customer Rating
1
Poor product quality
on September 18, 2021
Posted by: Sonam
from Toronto, Canada
Gender:Male
I would highly not recommend buying this product, the battery cartridge won’t close or open and it’s just not worth your time and the frustration.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, September 20, 2021
Thank you for posting a review. We appreciate you bringing this to our attention and we are sorry that our Coleman® 1000 Lumens LED Lantern with BatteryGuard™ didn't meet your expectations. Place the hinged side of the battery pack to the palm of your hand with the latch facing out. Your hand should cover the top of the battery pack. Using you middle fingers, press the opening latch while pulling up and back as if to simulate opening a can of soda. The battery pack may be hard to open on the first try because the plastic is new, however it will be easier to open when replacing the batteries.
Written by a customer while visiting coleman.com
Customer Rating
1
Waste of Money
on September 1, 2021
Posted by: Madcustomer
from Hamilton, NJ
Gender:Female
I purchased this product two days before a severe thunderstorm was to hit. I anticipated an outage due to the severity of the storm. I wasted my time and money. As numerous reviews have mentioned. The battery compartment got stuck as I was attempting to close it. I could not open or close it. I struggled with it for hours then I sought another source of backup lighting. I should have read the reviews prior to purchasing. I thought Coleman made good products.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, September 2, 2021
Thank you for posting a review. We appreciate you bringing this to our attention and we're sorry that your Coleman 6-Person Instant Cabin leaks. This is not the experience that we want you to have. Our battery comparments/cartridges are difficult to open. Try using a coin to pry it open. Usually pops right open.
We hope it helps.
We hope it helps.
Written by a customer while visiting coleman.com
Customer Rating
1
Impossible to install batteries
on July 1, 2021
Posted by: Murphyg8rs
from West Palm Beach, Florida
Gender:Male
The reason it saves on battery life is because you can never install them in the first place. We’ve had 4 adults and 2 teens attempt to get it open to put in batteries and we all give up. It’s now a paper weight. Save your money - the design is flawed.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 5, 2021
Thank you for posting a review. We appreciate you bringing this to our attention and we are sorry that our Coleman® 1000 Lumens LED Lantern with BatteryGuard™, Green didn't meet your expectations. This is not the experience that we want you to have. All the battery cartridges are difficult to open. Try using a coin to pry it open. Usually pops right open.
Should you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the headphone logo on the upper right corner, choose contact us and you will be routed to our contact form.
Should you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the headphone logo on the upper right corner, choose contact us and you will be routed to our contact form.
Written by a customer while visiting coleman.com
Customer Rating
5
Replacement for old one
on June 16, 2021
Posted by: Dbyrd1983
from Banner Elk, N. C
Gender:Male
I had trouble with my lantern and im getting this as a replacement. I can't wait to try it out. Excellent costumer service and fantastic products.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Battery compartment won't close
on June 13, 2021
Posted by: PAUPAU
from Shoreview, MN
The battery compartment won't close, and I can't even get it off again. Won't work
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, June 14, 2021
Hi there, thank you for posting a review. We're sorry to hear that your experience was not of the quality you expected with our Coleman lantern. Your feedback is important to us and it helps us to continuously improve our products and services. Allow us to rectify the issue with your Coleman lantern that is not working. Please email us through https://www.coleman.com/contactus/. We hope to find a solution that makes you smile.
Written by a customer while visiting coleman.com
Customer Rating
2
Overpriced
on April 30, 2021
Posted by: Frustrated
from Dallas, Texas
Gender:Female
This was a very disappointing product. Its materials appear to be made of cheap quality and when installing batteries it would not close nor would the lid unscrew. It is stuck without being able to open or close it. I am not sure of its brightness because I can not open it or close it.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, May 3, 2021
Battery compartments are difficult to open & close for the battery to be secured. We're sorry to hear that our Coleman® 1000 Lumens LED Lantern with BatteryGuard™, Green isn't living up to your expectation. If you need further assistance you may reach us through https://www.coleman.com/contactus/
Written by a customer while visiting coleman.com