Customer reviews from epson.com
Epson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer (Refurbished) - White
Average customer rating
3.9 out of 5
3.9
(64 Reviews)
Open Ratings Snapshot
Rating breakdown 64 reviews
5 Stars
39
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
11
74%of customers recommend this product. 
(
14 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Epson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer (Refurbished) - White
Customer Rating
5 out of 5
5
Best inkjet printers, bar none
on October 11, 2024
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major brand, and I'd never switch back.
I use my ET-3850 on ordinary paper, card stock, and printable vinyl material, and it works well on all of them.
I have recommended this printer to my friends with no reservations whatsoever.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Epson Ecotank ET-3850
on March 6, 2025
Posted by: jimd2k
from La Vista, NE
Verified Purchase:Yes
Nice printer. Just like new. Great printing so far. So far, very satisfied. Recommended.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
on October 21, 2025
Posted by: Ruffy1
It is complicated, the instructions were minimal. I would not buy it again. I still have a hard time working it.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Response from epson.comBy JosephThe Epson TeamOctober 24, 2025
Hi Ruffy1, we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Works with Ubuntu Linux With Zero Setup
on November 19, 2025
Posted by: joemo
from Oakland CA
This is a "I opened the box 30 minutes ago" review so I suppose take with a grain of salt, but the setup was amazing with Linux (Ubuntu 24.04). I plugged an ethernet cable from my router into the printer (for the same network my computer is on), and I had to do literally nothing else for it to connect. Did not install anything, did not reboot anything, printer just automagically showed up as an option to print and scan and both worked (the computer was set up with another printer from another manufacturer so YMMV with a clean install). Maybe this says as much about Linux as about Epson, but Epson is certainly involved, and was a lovely new printer experience.
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
I wish ET had been invented years ago!
on September 23, 2024
Posted by: SallyB
I bought the certified renewed ET-3850 a few months ago (we still have a great ET-2670) & it is a fabulous printer. I love not having to buy the expensive cartridges & a refill lasts for many months. I could not tell it was not brand new. I am well pleased & will buy one for my daughter.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Quality
on September 29, 2024
Posted by: R M S
from Lynchburg, VA
Verified Purchase:Yes
So far so good. Third Epson printer always great.I'm sure it will not let me down.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Great printer
on May 1, 2025
Posted by: Seal
from California
high capacity of ink, high efficiency, print quality is very good compare of all ink jet printers, easily connect to Wi-Fi, all functions are working great. love it.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Inkless Printer 4 Me!
on June 10, 2025
Posted by: ET 3050 printer
It doesn't always print. I am a teacher, so printer is definitely a work tool. This one does save on ink, but it is hit or miss when needing to print or scan. Connection may play a part. I often have to plug the Wi-Fi into the printer, then I can disconnect the plug, and it keeps the Wi-Fi. Prints could be brighter with more color accuracy.
I would recommend this to a friend!
Quality
3 out of 5
3
Value
4 out of 5
4
Response from epson.comBy JosephThe Epson TeamJune 13, 2025
Hi Epson Customer, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-3850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​
Written by a customer while visiting epson.com
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