Customer reviews from Samsung US
Samsung - Galaxy S24 256GB S921U Unlocked - Sandstone Orange
Average customer rating
3.9 out of 5
3.9
(14 Reviews)
Open Ratings Snapshot
Rating breakdown 14 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
2
69%of customers recommend this product. 
(
9 out of 13
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 256GB S921U Unlocked - Sandstone Orange
Customer Rating
5 out of 5
5
Better than the Flip 5 phone.
on October 19, 2024
Posted by: Toniwynn
from Afton, Tennessee
Expertise:Intermediate
Verified Purchase:Yes
I love my new S24. It replaced my Flip 5 phone that the battery kept needing recharged. This battery lasts all day and night with time left over. It's sleek design fits perfectly in my small hands. And I love the new special rustic orange color that you can get only online with Samsung. Samsung, please keep this one in your S series. It gives those of us with small hands a flagship that works. I don't want 1 of those cheap ones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No complaints
on November 1, 2024
Posted by: Ashley
from Fairbanks, AK
Expertise:Expert
Verified Purchase:Yes
So far so good! I upgraded from an S22 and put all the same information on my s24 but it is certainly faster and the battery life is MUCH better. Very pleased so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on December 18, 2024
Posted by: Andy
from Naples, fl
Expertise:Intermediate
Verified Purchase:Yes
This phone is better than my s24 ultra. Not much to say. Lighter and better camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung s24 256Gb Underperformance
on February 6, 2025
Posted by: kstout6
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
This phone runs as good as my Samsung Galaxy J7 that I bought 8 years ago. Completely overpriced and underwhelming.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 7, 2025
Hey there Kstout6, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We undestand that upgrading to a new device can take time to fully explore and integrate the functionality in to your daily usage. The upgraded processor, cameras, and capabilities can feel overwhelming and cause frustration during exploration. We have provided a link to the full device manual to help you with the full capabilities including Galaxy AI. We have also provided a link to the Samsung Support Team if you have any questions or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!
on June 6, 2025
Posted by: Electricj
from Bristol va
Expertise:Intermediate
I have had it about 2 weeks and absolutely love it!! It's fast and the pictures are great Galaxy AI is a wonderful tool!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great S24 Basic Phone
on June 15, 2025
Posted by: Garitaiya
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
This phone overall works well. Although it is the basic S24, it is the more affordable flagship phone for my budget and it does everything I expect a modern cell phone to do. The cameras work really well, the pictures come out very clearly. I also like that this phone works with satellites, though at the time of writing this review, satellite service is text only when not in range of a cell tower. I even did a eSIM to eSIM transfer from my first S24 to my second S24, and it went smoothly without having to call a carrier or use a carrier's web site to complete the transfer. The eSIM transfer process has a good safety mechanism to make sure your eSIM does not transfer without your permission to another phone using the phone software alone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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